Q&A Insights: Chirag Shah of @CLSAInsights asked what proportion of incremental customer acquisition is organic. Akshant Goyal CFO replied that more than 50% of new users every quarter are still organic, which means CAC is lower vs. standalone food delivery players.
Q&A Insights: Chirag Shah of @CLSAInsights enquired that as ZOMATO looks for adding adjacencies to its core food delivery business, what are the thoughts on the super app structure. Deepinder Goyal MD answered that ZOMATO haven't seen the super app work in India so far.
Q&A Insights: Sachin S of @BankofAmerica asked about the unit economics of quick commerce business. Akshant CFO said that it’s too early for ZOMATO to give color on specific unit economics levers. ZOMATO is not authorized to share the data, as the only access is the Blinkit data.
Q&A Insights: Sachin S of @BankofAmerica asked about any potential acquisition in a quick commerce business. Akshant Goyal CFO said there is no definite timeline. ZOMATO will take it as it comes and it doesn’t necessarily need to acquire every business that it invests in also.
Q&A Insights: Sachin S from @BankofAmerica enquired what all goes into unallocated costs. Akshant Goyal CFO said that these are essentially server and tech infra costs, corporate salaries and corporate overheads, costs which are not allocable to any business that ZOMATO runs.
Q&A Insights: Garima of @kotaksecurities asked about quantification of growth of top 10 or 20 cities vs. some other cities in the mix. Akshant CFO said that the top rated cities is 60% of ZOMATO’s business. Their growth rate is no different from ZOMATO’s current avg. growth rate.
Q&A Insights: Abhishek B of @Nomura asked to share some timeline on ZOMATO’s internal vision of taking it to EBITDA-neutral business on core food, excluding hyperlocal. Deepinder Goyal MD said it doesn’t have any timeline for this and is operating on an as soon as possible mode.
Q&A Insights: Vijit Jain of @Citi asked that in some marketing expenses, if all discounts are above contribution margin or absolute new users are accounted differently. Akshant CFO said all its discounts and subsidies are above contribution. And marketing spend below contribution
To read further on the detailed analysis of #ZOMATO #Q4 concall Q&A …

alphastreet.com/india/zomato-l…

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