3/n You can't silo the people with awareness of the decision domain -- the product surface area, product logic, the business environment, product decisions -- from the people involved in the collection of data.
4/n If the mechanics of querying and visualization are a specialized and a precious commodity -- it will impact the ability to collaborate. Which then impacts everything.
6/n You can have the best decision makers and best insights in the world.... but if you can't act and/or your feedback loops are too long .... all bets are off.
There are some things that are *much easier* to learn before building something
And some things that are almost impossible to learn until someone is using a product/thing
the trick is knowing the difference
What heuristics do you use?
some I use
in B2B, when it comes to making an existing "job" easier, more efficient, less error-prone, etc. it is fairly easy (with the right methods) to map out the inputs/outputs/goals of that job in a solution agnostic way. No need to builds something to figure that out
...much harder is predicting a "new" future. There is no status quo. I'm reminding of how many kitchen gizmos I've purchased that were incredibly well designed, and had all the features but they just didn't "sync" well with my lifestyle/energy
Now that OKRs are a checkbox item in many digital transformation efforts, I wanted to share some observations from working with customers/future customers at @Amplitude_HQ
1/n: You can't OKR your way into a strategy. OKRs aren't a strategy. They "deploy" a strategy
2/n
You can't OKR your way into contextual awareness.
OKRs are a time-bound goal setting framework. Not a framework for surfacing assumptions, beliefs, hypotheses, etc.
They are an *output* of those things. Not an input.
3/n
It is very important to distinguish between "persistent models" and time-based goals. They are complimentary, however. One creates the foundation for the other.
So many teams are tacking OKRs on to roadmap items, vs. *starting* with a sense of what is important.
when a leader talks about a "lack of ownership" or "too much consensus", I immediately focus on dependencies.
there are 1) hard dependencies 2) mushy dependencies
people see the hard ones, but not the mushy ones.
here's why it matters 1/n 🧵
Imagine you have a leader who pops their head up once and a while to provide "context".
...and a team that "can't be decisive"
What looks like a "lack of ownership" from the outside, is a persistent fear of the leader popping up. Of not having context.
Mushy Dependency
2/n
Or say that you technically "own" something, but there are a tons of people you need to "check in" with. Technically, they are not in your way. But you generally to keep them informed and are expected to "influence" them.
Some tips for giving INCLUSIVE career advice on Twitter. I fail often at these.
1/n: Assume that ppl have had "pop" management, leadership, and self-help advice/memes imposed on them from an early age. One person's casual, truthy, wisdom, is another person's trigger.
2/n: Don't assume that the power dynamics you have enjoyed, are the same power dynamics that other people have enjoyed.
Similarly, don't assume that your struggles necessarily make you a great arbiter of other people's struggles.
3/n: Leave "tough love" and "I hate to break it to you" advice for 1:1 high safety discussions. Twitter is not the place for one person to dispense their "tough love" on people they don't know.
Imagine if you walked up to a stranger in an airport and dispensed tough love...
I facilitated a discussion on "don't bring me problems, bring me solutions" today, and it was so amazingly interesting.
Some paraphrased quotes:
"I've never had the luxury to bring problems. What is it like?"
1/n
"Ultimately, if you want to get ahead, you are going to need to bring solutions. There's no other way"
"There is complaining, and then there is trying to get a conversation going. People think I'm complaining. But I'm not. Can I get better at that?"
2/n
"I've never liked presupposing that my solution was right. I'm kind of jealous of people who can do that. Is it confidence? How did they get so confident?"
"As a kid, I was told not to whine and create a fuss. I felt invisible. So for me, both are hard."
3/n