Five things I wish I could go back and tell myself when I was starting in #prodmgmt 🧵/1
You don't have to come up with all the ideas. Ideas can come from anywhere. It's your job to make sure they are the right ideas for the business and the customer /2
Check your ego. While being confident when communicating is important as a Product Manager, you do not want to be perceived as an asshole. #prodmgmt is about influence, not authority. /3
Spend more time getting up to speed on the business as well as the customer. How do we make money? What do all the other functions do? How does software further our mission?
Understanding the customer is key, but it's only half of the puzzle. /4
Delegate and prioritize. People will try to pile every little thing on you, and you loooove owning it all. But that's not your job. Make time for the important things, and say no to things that are not your job if it's preventing you from getting things done. /5
If you want to go fast, spend your time building bridges between your design and engineering counterparts. Speed comes from communication. /6
What do you wish you could go back and tell yourself when you started in #prodmgmt? /end
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Ah airport layovers, time for a thread that keeps coming up.
How do I convince my executives to change/ do things I’d like them to do as good #prodmgmt. Here’s my tips. 🧵 /1
The thing I see people do most often that doesn’t work is not taking the time to understand how other people are being judged for success and what matters to them.
You have to learn to put your proposal in terms that will help the other person. /2
For example, say you have a problem with the Head of Sales. How are they judged for success?
Bookings, new sales, new logos, revenue growth.
Their comp is tied to it. How do you think they feel when you say you need to deprioritize something that they *think* will make $$? /3
Sigh, I’m new to the gluten free and cow dairy free diet (health reasons, not by choice) and it is really sad to see the available options on the road. So many dishes on @SingaporeAir are sooo close to being there, but they just give you boiled chicken instead.
It really stands out when companies make an effort to find good food that meets dietary restrictions. @innoarchitects did an amazing job at our workshop - paella, short ribs and chickpeas for me, and dumplings for other people. It was the best conf food I’ve had yet.
I am lucky that I am not like my sister who needs an epi pen if gluten even touches her food, but these past 2 months that I’ve known about my intolerances have been really eye opening for people struggling with dietary issues.
One thing we don't talk about enough in #productmgmt is how there is no ONE roadmap that rules them all. /1
I've found companies need at least 3:
1. Communicate progress of features towards product goals - Product Roadmap 2. Communicate progress of initiatives towards strategic intents - Portfolio Roadmap 3. Communicate to sales team what's coming - Sales Roadmap.
/2
Roadmaps as the end of the day are a communication tool. They need to be tailored to the audience.
I wouldn't show the detailed level of a Product Roadmap to a board in of a larger company. Too much information. This is where a lot of board meetings go south. /3
There’s something I’ve been playing around with in my head as it relates to “product thinking” and I’m going to try to describe it here, although not fully formed yet.
I think we do a real disservice to “#prodmgmt” when we talk about it only as a process. /1
When we have dialogues about good product managers and good product management, it almost always ends up with us discussing how we build the products rather than what we build. /2
How do we talk to customers? How do we iterate? How do we test? Are we defining success metrics? Are we concentrating on problems?
While these are essential to good #prodmgmt, it’s not the end all, be all. You can still create a crap product doing the process right. /3
Another algorithm gone wrong. Another company saying “well we didn’t mean for you to use it that way.” When people’s lives are at risk, you damn well better think through every worst case scenario.
This is why #productethics matters. Algorithms are built by humans. /2
Humans are biased.
There is implications when we scale these things. The intent might be right but you HAVE TO think through the worst case scenarios of how people might misuse your stuff. /3
One of my unvaccinated neighbors has COVID and it’s the first person my neighbors have known with it. But he has a mild case so they are all watching him mow the lawn using it as an excuse to further not get vaccinated. 🤦🏼♀️
My other neighbor is vaccinated though with a failing liver and saw this sick neighbor for a minute the other day before he got tested. So the vax’ed neighbor is freaking out he might have got it because the news is making it look like the breakthrough cases are rampant.
Again which is fueling the “well why should we get vaxed?” debate.
40% of my county in SC is vaxed.
I watched dead ppl being put in trailers in NYC before I moved. I got that vax the second I could in March.