Kim, Soohan, Alexandra Kalev, and Frank Dobbin. 2012. “Progressive Corporations at Work: The Case of Diversity Programs.” Progressive Corporations at Work: The Case of Diversity Programs 36(2):171–213.
The first thing to understand is that how the problem is defined already entails a solution. There are three main ways in which the problem has been defined and thus three broad strategies for addressing it:
Approach 1
The problem: mangers in charge of hiring and promotion are biased/racist/sexist/classist.
The Solution: change their beliefs OR their behavior (i.e. make their views or their actions less biased, racist, etc)