Paweł Huryn Profile picture
Oct 30 13 tweets 4 min read
General knowledge about PM is not enough.

To succeed in this role, you need to master 5 areas:

1. Know your customers
2. Know your market and industry
3. Know your competitors
4. Know your business
5. Know your product

Now in detail (TLTR) 🧵

#productmanagement #prodmgmt
1. Know your customers

Ask yourself: What are their problems, needs, and desires? What's truly important to them? What jobs do they want to perform? By which outcomes will they evaluate your product's value?
A common mistake is to focus too much on a particular solution. Theodore Levitt famously said, "Customers don't want a drill, they want a hole in the wall."
A great approach is to segment customers by their underserved needs and work backward to identify their common characteristics (age, gender, education, etc.).

Tip: The User and Buyer may be two different people. In that case, they will care about different outcomes.
2. Know your market and industry

Understand your product's domain. What are the technological trends? What are the dynamics of your market and industry? Are there any regulations that constrain what's viable for the business?

I recommend @stratechery and @benthompson
3. Know your competitors

Try to understand the vision and strategy of your key competitors. I usually advise using their products regularly. This allows you to understand their weak points and what they are good at and to better position relative to them.
At the same time, do not take it too far. According to the first @amazon leadership principle "(...) Although leaders pay attention to competitors, they obsess over customers."

According to Michael Porter, It's not about being the best. It's about competing to be unique.
4. Know your business

Your product vision and product strategy must be aligned with the brother company's vision and business strategy.

It's also essential to understand the organizational structure, dependencies between departments, and the distribution of power and interests.
Ask yourself: What are the other products in your company's ecosystem? Are there any constraints (e.g., financial, sales, marketing) you should consider?

Tip: A few weeks ago, I wrote a LinkedIn post about working with stakeholders:

linkedin.com/feed/update/ur…
5. Know your product

As a PM, you need to become an expert on your product, including understanding functional aspects in depth.

Use analytics (like @pendoio ) to understand what users are doing across their product journey and gain valuable insights.
It will allow you to make much better decisions.

Tip: It's essential to understand the technology specific to your product, at least to become "technology literate."

- - -

The good news is, it's not rocket science.
Anyone can learn this!
If you like this thread, follow me @HurynPawel, like, and RT.

You will also love The Product Compass:
huryn.substack.com/?t

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More from @HurynPawel

Oct 28
Canva, Loom, Figma... Some Product-Led companies grow just like they were printing money!

Their secret? They are obsessed with minimizing the Time To Value (TTV).

What exactly is TTV and how can you benefit from it too? 🧵

#productmanagement #startup #GrowthHacking Image
TTV is the time before customers experience the value promised after 'purchasing' the product (e.g., a free trial or a freemium).

Let's take @canva as an example. You can use it immediately. You get sucked in and don't even notice that you've just become their customer! :) Image
You can easily minimize #TTV by using the Bowling Alley Framework. It's like using "bumpers" to guide users to the outcome your product promises.

There are two types of bumpers: Image
Read 16 tweets
Oct 26
The Designer is the most misunderstood role in Product.

And yet, their work is crucial for a team's success.

Over the years, I've observed 2 toxic patterns: 🧵

#productmanagement #uxdesign
1. There is no Designer on the team.

Sometimes there might be some UI guy who takes care of selecting stock photos or modifying the CSS styles. But in reality, the usability of the product is not taken seriously by anyone.

So the usability sucks.
2. The Designer is engaged too late.

The Designer is asked for help when low-fidelity prototypes are ready, or worse, once the application is built. Their only job is to "make it prettier."

No matter how much they try, it's like lipsticking a pig.

How can we solve this?
Read 10 tweets
Oct 23
Lock yourself in a room and read these 12 books on PM (you'll thank me later) 🧵

#productmanagement
1. Inspired by @cagan

Lessons:

• The number one book for all Product Managers.
• Most of your ideas are not going to work.
• Principles of product discovery, which results in a validated product backlog.

tinyurl.com/2p9zhacp
2. Empowered by @cagan

Lessons:

• You need to be very specific when identifying the most important business problems.
• Your role as a leader is to help everyone on the team achieve the competence necessary to solve those problems.

tinyurl.com/4szbz5ee
Read 15 tweets
Oct 22
The biggest collection of PM learning resources: books, podcasts, videos, internships, free courses, conferences, frameworks, and much more (October 2022): 🧵

#productmanagement
1. Lock yourself in a room and read those 12 books on PM (updated)

linkedin.com/feed/update/ur…
Read 23 tweets
Oct 20
There are more than 5,000 product newsletters. Most of them are noise. Top 10 free newsletters every PM should know about: 🧵

#productmanagement
1. Lenny's Newsletter by @lennysan

With over 200,000 subscribers, it's simply the number one product newsletter on this planet. You will also find a link to the world's best product podcast on the newsletter page: lennysnewsletter.com
2. Silicon Valley Product Group blog by @cagan

A broad range of topics you may know from Inspired, Empowered, or Loved. Product Management, Product Discovery, Leadership, Product Marketing, and much more: svpg.com
Read 11 tweets
Oct 19
The product death cycle is a terrible trap.

It happens when the product manager forgets about the "Why" and becomes a waiter. 🧵 Image
To please everyone, PM collects and waterfalls all the requirements to the team. But no matter how much they implement, it gets only worse. Features shipped in a hurry do not solve anyone's problems and do not drive the expected business results.

The feature factory.
Fortunately, you can prevent or escape that trap. Try this:
Read 18 tweets

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