Good use of language; verbal, written and non-verbal (body language) which is more inclusive and values-based, can:
- lower anxiety
- build confidence
- educate
- help to improve self-care
👍
How does good use of language make you feel?
8/14
Poor communication can be:
- stigmatising
- hurtful
- undermining of self-care
- have a detrimental effect on clinical outcomes
This can potentially lead to feelings of shame, guilt and resentment
🙁
How does bad use of language make you feel?
9/14
Let me be clear that diabetes-related language does not just come from healthcare professionals.🧑⚕️
Media📺, family and friends 👩👩👧👧are some other examples.
10/14
For those that don't live with #diabetes my advice would be to:
- learn about the condition as much as possible.
- read the language matters document.
- be cautious about your words spoken/written.
11/14
For those that do live with #diabetes my advice would be to:
- speak out when you hear/read something you don't like.
- educate others about your condition and how it effects you.
12/14
For me as a #diabetes specialist nurse, I try to be kind and careful with my words.
I know that if I use unhelpful words it will likely have a negative impact on the person living with the condition.
Potentially causing a lack of trust and respect, and rightly so.
13/14
My awareness of good/bad language has come a lot from my own experiences as a person with #t1d.
I once had a doctor say to me 'how are you going to do better?'. I did not like the question and said that living with #diabetes is very, very hard and I am doing my best.
14/14
For most of my personal consultations though I have experienced great care, support and language👍
It has made me feel proud of all that I have achieved with #t1d.
If you live with #diabetes I hope you receive mostly positive language and rare/none negatives🤞
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