April 6th, 2023: @Twitter has been randomly shutting down API access for many apps and sadly we were affected today too. Hopefully we will be restored soon! We appreciate your patience until then.
🔸 Website not updated in past 6 years, had a 1-sentence homepage, and had no other pages
🔸 No new reviews in 6 years
🔸 No new links
🔸 No updates to GBP
Thus, the ONLY variable in my test were the predefined services.
First, I established the business's baseline rankings by creating a new campaign in the @whitespark Local Rank Tracker to specifically track the keywords from the predefined services.
As you can see, with 5 days of tracking, the business had hardly any rankings for these terms.
On March 13, I added all the predefined services that Google suggested.
I continued checking rankings for the next couple days, but saw no change.
I was starting to get skeptical, because you usually see the impact of GBP changes within 48 hours 🤨
BUT, hold on to your hats...
THIS happened on March 16 🥳
Rankings increased significantly, with lots of terms ranking in positions 4-10 📈 🚀
And the business continues to rank well for these keywords.
The ranking gains from adding predefined services are sticking.
📄 Some observations:
❌ Rankings did not improve for services that were not applicable to the electrician category (i.e. remodelling, general repairs, construction).
✅ Many terms related to the category, however, did quite well (i.e. electrical resistor changing, etc.)
The best gains seemed to come from long-tail terms that do not have much competition.
💡 I bet I could increase these rankings even further by creating a dedicated service page for each of these terms...
TAKE-AWAY: predefined services in your GBP *definitely* impact rankings.
ACTION: go to your GBP right now and add any applicable services that Google suggests.
This way, you'll cast a wider net and rank for more terms in no time (well, in about 3 days).
Sadly, the Q&A section gets neglected by most businesses, but it’s a huge opportunity to drive leads and conversions.
You don't want it to look like the top example. You want it to look like the bottom.
1. Don't just wait for your customers to ask questions! The best way to get the most valuable questions on your profile is to seed the Q&A section yourself.
Before, you had to log in and ask/answer on the Profile itself, like this:
People on social media want to be entertained, learn new things, or see what's happening with their friends. They generally are NOT looking to buy things.
In contrast, people visiting your GBP are actively looking to BUY.
Google Posts should not be about entertaining or educating the reader, or about what happened at your holiday party.
Instead, they should be about your services, products, and specials/offers.
Here are 6 Google Post DON'Ts, followed by 6 DOs 👇
GBP Justifications. What are they? Why are they important? How do you get them?
The incredible @clairecarlile spoke about Justifications at the @whitespark 2021 Local Search Summit, where she shared a ton of useful knowledge. Here's what you need to know 🧵
Get on camera! Showing the face(s) behind your company is a powerful tactic to help prospective customers connect with your businesses and choose it over another.
2. Services
Show your team in action performing the services that your prospects are looking for. When they see you doing the exact thing they’re looking for, it can help drive additional conversions from your Google Business Profile.