Thread by @TheViditsharma

We're at our wits' end with Mahindra Team's lack of follow-up. Our van has been out of commission for two months due to non-availability of parts,and its only getting worse. We've scoured every spare part shop in Noida, Delhi,and Gurgoan and even placed an order with Mahindra
1/5

2/5
Our vans are used for animal welfare projects, and we're now hiring a van daily, costing us Rs. 1000 a day. It's been a frustrating experience with Mahindra's lack of urgency, and we're disappointed that their dealership is not pushing to get this fixed
#Mahindra

3/5
We're now wondering if opting for Mahindra Vans was the worst decision. Our van is depreciating and rusting in the local workshop. We hope that Mahindra will step up and address this issue soon
#Animalwelfare
#PoorCustomerservice

4/5
Mahindra is a big organization with vast resources, yet they have been unable to solve our problem for the past two months. It's disappointing to see that their lack of urgency is impacting our animal welfare projects and causing financial strain.
#CustomerService
#Animal

5/5
Mahindra must understand that we don't have the funds to procure a new van. These vans are critical to our animal welfare work, feeding thousands of stray animals on the streets. It's disheartening that their lack of action is causing us to suffer.
#Poorservice
#dogs

We urge Mahindra to prioritize our issue and help us get back to serving animals in need
@anandmahindra @MahindraRise

#help
#support