Thread by @sanskardhanda

@amazonIN @JeffBezos i returned a pair of headphones I ordered from amazon and now I’m being told that the product is different from the one you guys sent. WHAT THE HELL IS GOING ON??
I contacted your team and I was told that they have investigated into it and are processing my

refund. A few minutes later I’m told that my refund is cancelled and that I’ll need to send mail to some other team to continue to get help in regard to this…
Since I have returned this item why is my refund not being processed. YOUR LOGISTICS TEAM CAME AND TOOK MY PRODUCT And

now I’m being denied of refund. IS THIS HOW YOU TREAT YOUR CUSTOMERS. IT IS SHAMEFUL ON YOUR PART GUYS

Not even able to contact their executive support team!!

@AmitAgarwal @JeffBezos

#RefundNotReceived
#CustomerSupport
#HelpNeeded
#ReturnIssue
#OnlineShopping
#ConsumerRights
#Ecommerce
#ProblemSolving
#CustomerExperience
#UnresolvedIssue
#ProductReturn
#CustomerFeedback
#ConsumerProtection
#CustomerSatisfaction
#AmazonIndia
#AmazonIN

@AmazonHelp @amazonIN @JeffBezos guys you are so shameless that you have kept my product and my money and don’t even bother to reply.
Never using amazon again for sure.

@amazonIN @AmazonHelp sending you guys legal notice first thing tomorrow