🧵 Bootstrapping a customer support system with #nocode: A practical example of leveraging software building blocks to create a little efficiency in your product/business workflow. Build time <1 hour. Thread:
Context: I had more inbound than I anticipated when I beta released eloquent.works. Needed a solution to track + manage feedback. Thought I could build a free one faster than the time it'd take to research a bunch of Sass options.
The Eloquent tool is available to install! Capture ideas in-context with:
• On-page highlighting
• Nested bullets
• /snippets
• [[braces]] and #tag syntax
Quick capture is a hotkey away. Bonus hotkey sends your highlights/links to @RoamResearch
Calling this public beta - lots to polish & more ideas to build for in-context tooling (+suggestions from early testers ❤) but this was a decent shipping point to get some feedback. Give it a spin at eloquent.works