Flight booking transaction is a mess.
1) OTP from the Bank to proceed with the transaction.
2) The Cash Debited Bank confirmation statement received.
3) Successful Transaction from Trip App received.
4) PNR Assigned from Trip App received.
5) Copy of Itinerary from the Airline
received.
6) Tax invoice received.
7) Travel Insurance received.
8) Change in time notification received.
9) Web Checkin received.
10) Additional Baggage confirmation received.
10 f*****g document in your inbox for just 1 flight.
Then you get stuck at the airport door looking for the right mail! @gmail @makemytrip @Google @Outlook @jmspool #flight #airline #CX #UX #search #supersearch #thread (advance AI powered email thread)
God help you if your transaction fail in-between.. many more mails. If you
get the ticket for your friends/mom/dad and forward them the ticket, it won't show up in their @googlecalendar or google trips automatically. How difficult it is to track n tally names and add them in calendar. PDF & Print PDF have some random number. Why not Name of the Person,
Departure City, Arrival City and date info used for naming convention of PDF files. So that Users don't have to guess PDF and they stay searchable in gmail. @MrAlanCooper
@gmail @Get_Shift I wish, I could bundle the above listed auto generated emails using AI. Another way to arrange, sort and view the emails. @inboxbygmail @SlackHQ @WhatsApp @Facebook @Outlook #AI
@ripul way too many documents.
Seems like you guys are looking for hiring a UX. I am skilled at defined problems that is 50% progress to find the right solution. Check the top of this thread. @IA_UXJOBS @Travelaer #airlinejobs #travelux #uxdesigner
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