Discover and read the best of Twitter Threads about #UX

Most recents (24)

The SEO community is pretty thrilled with the FAQ schema.

I wonder if the #ia #ux #contentstrategy (anti-FAQ) vs #seo (pro-FAQ) debate is really a zero sum game.

Can both approaches coexist?…
FAQs seem like a dimension of topic-based content. So, there's the content & then the question forms about the content. Who does a good job of coexisting well-organized topical content alongside Q&A variation? Without major UX probs?

Seems like the AWS docs team does this well.
"There’s No Right Answer for Users vs. Google bot"

... is another exploration of this same UX vs SEO question via @erinbschroeder
with @carriehd in a nicely framed article I just ran across -…
Read 3 tweets
I've pulled together a giant thread of #charity #servicedesign resources, examples and more.

Two really useful tool-kits:
🏴󠁧󠁢󠁳󠁣󠁴󠁿@digitalscots The Scottish Approach to Service Design…
🚀@nesta_uk Playbook for Innovation Learning…

Don’t just ask users what they want.

Don’t ask what someone will do.

@TechforgoodCAST's 10 digital design principles can help underpin your approach to designing better services. #ServiceDesign #ux #DigitalTransformation

As a [person in a particular role]

I want to [perform an action or find something out]

So that [I can achieve my goal of…]

@escmum's simple but powerful approach to website user stories is a great place to start embedding design thinking… #ux

Read 13 tweets
A fantastic thread on specific examples of breeding applicable interdisciplinarity.

In fact, I think we can go further, and designers can help.
There's a trend here.

In a lot of different environments, designers are realizing there's useful and powerful theories, insights, and communities from disciplines they never considered; and there happens to be a reactionary clash from the communities who live in that space.
We have an opportunity here.

Sometimes that clash is valuable, because it offers space for people to acknowledge, voice, and catalyze a community to make their knowledge known.

But sometimes, we can connect without friction, and towards a collective goal.
Read 12 tweets
1. I'm working on a new book that teaches design to everyone - and I've read over 40 "design books" as research.

One major observation is how frequently design is described as a solitary activity, taking place mostly in one person's mind. Despite how rarely that happens in life.
2. At the same time, designer's frustrations frequently focus on the other people they have to work with (including clients!).

Which makes for a professional trap: the major challenge of design (collaboration/persuasion) isn't seen as part of design education.
3. For some, when project management, or team politics comes up, it's out of bounds - "that's not design!"

But I'm here to say YES IT IS. What good is a design plan if it can't be built? Or the team won't build it? A design can't change the world if it doesn't get made.
Read 15 tweets
Some collected thoughts for designers for when you're contemplating and exploring error message treatments... Here's some accessibility considerations for your design:

#UX #a11y #accessibility #thread
1. Is your error messaging strategy relying on colour to show error states? If so, think of other ways of conveying error state - iconography, and words that support that use of colour.

Note: I'm not saying "Don't use colour!" I'm saying use other methods in addition to colour.
2. Do your error states/icons/messages/borders have enough contrast against the adjacent colours? Can you tell when a field with an error state is focused?
Read 11 tweets
1. I stopped by the Good Design exhibit at @MuseumModernArt and was reminded how strange it is to put everyday objects up on a wall.

When you take something like a fork, which is meant to be held, and put in up like art, the way it looks is the primary way you evaluate it.
2. It's a good exhibit, but passively the effect of evaluating lounge chairs, typewriters and fishing rods without ever feeling them in your hand or experiencing them for their designed purpose, shallows what design is, and how visitors think about design.
3. In other words, there's nothing ugly here since aesthetics is the primary way visitors can evaluate what they see. But some great designs aren't necessarily all that stunning to look at. They will never be shown here.
Read 9 tweets
1. When designers get frustrated working with people who don't understand design, the tempting wish is to CONVERT THEM, ideally in one fell swoop, to GET IT. But this rarely works. Here's why. #design #ux
2. Persuasion works best on the other person's terms, not the designer's. You have to put aside how much they don't know and start somewhere small, in their worldview, where there is a clear problem, in their language, that design can help them solve.
3. It's the difference between "you don't understand this big important abstract thing" (what they hear) and "problem X is important to you and I will help you solve it". Which is a better-designed way to get what you want?
Read 8 tweets
I'm a few years behind the curve; y'all still do follow trains?

Well, I'm starting one. Let's do one about #equitydesign.

@albanvillamil asked if I knew people, places, and tools for equity and design, and I wanted everyone to know everyone.

Spread the word! (1/million)
That being said, like equity work, this isn't (and arguably can't be) the definitive

Equity is a verb, like @_ChristineOrtiz says, so my hope is this is only the beginning.
I tried to get everyone's resources and descriptions correctly, but if there's anything wrong, feel free to correct me! (Crit's in our blood, right?)

Feel free to add, amend, include, and let's get to know each other. Cool? Cool.
Read 40 tweets
“As a product do you earn the respect and trust of your team?”

A couple things
1/10 - Don’t hide things from your team in an effort to protect/shield them. That’s weird. It’ll come back to bite you.
#prodmgmt #ux #design
2/10 - Do actual work. Meaningful work. Context-building work. Analysis. Research. Design smart experiments. A good test is whether the team would pay you if they controlled the budget.
3/10 - Act like a member of the team, not as a manager of the team. The second you create a wall...the team will create a wall as well. Consider inviting a facilitator in so you can express your own needs (instead of juggling facilitation and team membership)
Read 10 tweets
All of you #recruiting #fullstack developers, or calling yourselves #fullstack #software #developers, this is the stack. I call #shenanigans.
#UI & #UX
WAF and client-side #security
Client-facing #performancetesting
Caching & #CDN
Identity management
#Database access patterns
Build servers (#Jenkins)
Source code management
Deployment methodologies
Infrastructure Security
Concurrent programming
Backend performance testing
Storage subsystems
Messaging subsytems
Read 4 tweets
I have an ‘ad free’ subscription with @WIRED but that does not mean its free of tracking & ad-related surveillance… Such a failure.
@WIRED Ad-free. But not tracking free. I downloaded the data into a CSV file.

See next tweet
@WIRED A quick video of the data. That’s a LOT of tracking for an ‘ad-free’ experience.

Wired. A veriable nest of #DataVampires
Read 33 tweets
Wondering ... do you have an example of something product development related where you actually “changed” your mindset and/or perspective? What was the catalyst? #proddev #ux #design #agile
Reading @DReinertsen certainly gave form/fuel to hunches, and helped me think more in terms of first principles ... but I’m not sure I “changed”. I could be wrong.
I could intellectualize how mobbing might work. But probably didn’t believe it / feel it until I saw it happen.
Read 3 tweets
Fascinating q on an @Amplitude_HQ office-hours call today:

"At what stage is it important to worry about measurement?"

Specifically, they were asking about making information accessible & usable to/for front-line product development teams. So...(1/5) #prodmgmt #ux #design
My answer was that anytime you're making decisions under conditions of uncertainty ... it will probably help to have trustworthy/usable data. Imagine a team making 10-15 major decisions each year, each driving 10-15 medium decisions, each driving 10-15 small decisions..(2/5)
That is 3375 decisions driving 16,640hrs of team hours. I saw @gibsonbiddle give a talk recently about a string of decisions at @netflix ... and the punchline is that it took a couple tries. No one is perfect. So...(3/5)
Read 5 tweets
Ah. @FiveGuys
When are y’all going to get better at managing expectations? It’s key to #ux.

I pre-ordered. App said ready in 8 min. I went inside at 9 minutes. It’s now been 15 minutes. The order being packed is not mine.
#lynnwood on 99
Wait. Orderd placed AFTER MINE are being filled.
Burgers had to wait on fries.
Order took 20 minutes.
App said 8 minutes.
That’s really poor expectation-setting. It’s one reason we rarely come here anymore.
Read 3 tweets
Looking for definitive best practices for #semanticHTML structure so that #accessible technologies like voice readers do the best job possible on complex web pages.

Help? @mattmay @jmspool @MrAlanCooper
#ux #webdesign
Specifically, sections:
- nesting - yes/no (it feels too much like nested tables to me - does it trip up screen readers?)
- use H2 instead of H1 (despite multiple H1s being "ok")?
- when/where/how to use ARIA role=heading for divs?
HTML structure is high level, few.
Content types, granular, many.

Have found (in no particular order)

* Semantics and Accessibility: Heading Structure


Read 4 tweets
0/ A scorching hot start to the week here in crypto land!

To help you stay on top of it all, I've put together a 23-part thread on what went down on Monday in the #crypto/#blockchain ecosystem.
1/ 📣 @Blockstream unveiled “MuSig” to its test cryptographic library, making it possible for devs to tinker with the Schnorr signature scheme and potentially find bugs. Hopes the code "will eventually be merged into the upstream library secp256k1 used by Bitcoin Core."
2/ 🤑 Tokyo-headquartered Recruit Co., Ltd. - an intermediate holding company of Recruit Holdings Co., Ltd. - announced its investment in @BeamPrivacy [ $BEAM ] via its #blockchain-focused fund RSP Blockchain Tech Fund.…
Read 24 tweets
1. It’s a privilege to be a designer, but it comes with a burden. We will always be explaining what we do and what it means. We could choose to be a lawyer or a plumber where no explanation is necessary, but we don’t. Why? Because we know #design is special.
2. When someone is baffled by “what design is” ask them what car they drive and WHY, or what clothes or shoes they choose. Or their favorite software or phone. Then say “a designer designed the thing you love, and that is what I do."
3. It doesn’t take much creative energy to explain #design or #ux and to be an ambassador of the craft, instead of complaining about their ignorance, passively, after they walk away. And when you do it you’ll be paving the way for the next designer they meet at a party. /fin
Read 3 tweets
As designers we need to help develop the voices of underrepresented groups, women, & POC. The quality and the richness of ideas will be broader. Events will reflect the reality of our diverse society. #DiversityandInclusion #speaking #ux #design…
Looking to hire or bring great speakers to your event?
Here are some great resources:
Read 15 tweets
👋 I started a 9-week coding bootcamp mid-Jan. Learning HTML, CSS, Bootstrap, JavaScript ES2015,
SQL, git, GitHub, Heroku and Ruby on Rails 🖥️🔰 . I'll document the rest of the program. Let's start with day 14 right now 😊:
cc @dizzda @kytwb @UX_hugo @pascualin
Day 1-13 recap: set up with the Terminal, Git, then 6 days on Ruby with arrays, iterators, blocks, hash, symbols, regex, parsing (scraping was fun!). Last 6 days the focus was on Object Oriented Programming: classes and instances, inheritance, self 🏃
☔Day 14. Started with Database & SQL 🥞

➡️drew DB Schema (mind maps for databases)
➡️ran a ton of queries thru patients' lists, playlists & songs, incl. Eric Clapton's 🎸
Read 17 tweets
So, this is an important thing to grasp as #ux attempting to work on an "#agile" team (and explains why sprints feel too short). Chance are the team is doing scrumfall (right), and not thinking in terms of repeatedly revisiting the "design" in thin slices(left) ... (1/3)
...OR the team is doing a single "thin slice" and then being asked to move on (the ole MVP bait and switch). Of course, if either is happening, you'll naturally (and rightfully) rebel. With a story map (thanks @jeffpatton ) you'll be able to think about the big picture... (2/3)
...#ux has always been comfortable thinking in terms of increasing fidelity. The trouble has been that "shipping" = "done". With a story map, you can combat that by making sure each increment = valuable AND having an opportunity to improve/tweak (3/3)
Read 3 tweets
2019 c'est d'abord notre anniversaire. 10 ans d'innovations aux côtés de nos clients.

Pour l'occasion on voulait prendre le temps de vous parler aujourd'hui avec nos 3 cofondateurs pour cette #DYDUKN19

C'est parti !
2018 a été un très belle année pour #dydu :

📈 Croissance à 2 chiffres
🗣 600M+ de conversations automatisées
📝 120 clients dans 16 pays en 10 langues
🛠 190 projets
👫 52 collaborateurs
🏆 6 awards

Au delà de ces beaux chiffres, #dydu c'est une belle aventure entreprenariale, à taille humaine mais avec de grandes ambitions

Read 21 tweets
Nem sei se tenho seguidores o suficiente pra brincar disso, mas vamos lá...

1 like = alguma coisa que aprendi ou curiosidade sobre design / UX design

#ux #uxdesign #design
1 É mto importante entender como uma empresa se organiza. O resultado de um design ñ é apenas as decisões feitas pelo designer. A maneira com que as pessoas se relacionam, com que os não-designers priorizam coisas e até as decisões que ñ são tomadas influenciam no design e na UX
2 PO, PM, Devs, Clientes... essas pessoas ñ são inimigas do designer nem querem piorar a qualidade do design. Troque ideias com essa galera e faça delas seu aliado. Todas essas pessoas querem o melhor resultado possível. Entender as expectativas dos stakeholders também é design.
Read 122 tweets
It's time for my 2018 #design recap! Less writing, more @ideaplatz speaking and podcasts, and a job transition to boot. I expanded my public talks to include not just VUI but conversational UI, artificial intelligence, and improv for creativity. Here's my year... 1/
My first 2018 post was aimed at #VUI #design job seekers. Rather than reply to a series of 1:1 inquiries, I look for patterns to inspire published pieces. A VERY common question: "Any tips for my Amazon/Google/etc voice design interview?" #voiceFirst… 2/
In February 2018, I had the honor (+challenge!) of following @MrAlanCooper on the #Ixd18 mainstage. In my early days on the #EchoLook, I daydreamed about speaking to @ixdconf attendees about that product #design process. A literal #ux dream come true. 3/
Read 26 tweets
OK, I get it. You created a search results page using the latest single page app hotness. But here's the deal. When I click on one of the items to see its details and then go back to the search results page, here's what I expect:
1. You need to remember the change that I made to the "number of items per page" dropdown. If you don't, I was on page 1 of 2, and now I'm on page who knows what of who knows how many.
2. You need to remember the filters I had applied. Because I explicitly said I wanted French door refrigerators only, and now you're showing me mini-fridges and fridge only and side by side models and now I'm angry at you because I HATE our current side by side with a passion.
Read 11 tweets

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