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Reflecting...

On rounds, subtle differences in wording can create very different meaning and send very different messages. Attending's #WordsMatter

“This is what I think (but I'm only 51% sure)” vs. “This is what I think (and I'm 90% sure)”

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Attending's #WordsMatter

“There’s no evidence that this helps” vs. “There’s evidence that this doesn’t help”

“This is how I see it, but I leave the decision to you” vs. “This is how I see it and I ask that we do it that way.”

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“Please do X.” vs. “I think we should do X: let me try to convince you that it’s the best thing to do.”

“I want y’all to look this up” vs. “A clinical decision is hinging on this. Please look it up and act on it ASAP… and teach me what you learned when we talk at 5.”

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