Karen Costa (she/her) Profile picture
May 14, 2020 9 tweets 7 min read Read on X
So this is not my hill to die on today, but I do feel like it's worth fleshing out a bit WHY this bugs me and WHY I don't do it. But as one of my best teachers used to say, "What do I know? You decide for yourself."

#highered
#helpseeking
I've been teaching first-year students, most of them first-generation students (aka #newtrad), for fourteen years. A huge part of my job is normalizing the frustration of the college experience and teaching them to self-advocate.

#highered
#helpseeking
Many (most?) of my students are intimidated by authority figures. They've been burned in the past. They've been shamed and belittled for asking questions. Many gave up on asking at all. For more on this, read The College Fear Factory by Rebecca Cox.

#highered
#helpseeking
I believe I do a good job of creating a welcome course environment. I encourage #helpseeking from my first interactions with Ss and consistently reinforce those concepts. My students STILL apologize to me when they ask for help. "I'm so sorry to bother you..."

#highered
So it's really important to me, and to my Ss, that I very actively reinforce their #helpseeking and #selfadvocacy. To me, "I hope this helps," even if its intentions are good, falls short. I need to proactively celebrate and encourage questions.

#highered
For my students, the difference between "I hope this helps" and "Does this help?" is an entire UNIVERSE.

#highered
#helpseeking
I'll also add that as someone who aspires to a #traumainformed teaching practice, I know that trauma can show up as extreme self-reliance. So teaching students to ask questions, and encouraging them to ask more, is a #traumainformed practice in my book.

#highered
#helpseeking
Finally (maybe), for myself, as an introvert and someone who has a tough time asking for help, "I hope this helps" feels like it shuts down the conversation. What if it doesn't help? Where's my cue that it's okay to ask more questions?

#highered
#helpseeking
Words create worlds...

"The way practitioners in the helping professions think about language and how they use it in their conversations with
clients is very important."

#highered
#helpseeking

wholebeinginstitute.com/words-create-w…

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More from @karenraycosta

Oct 31, 2022
I wrote about ADHD, #AtomicHabits, ableism, Ungrading, and all the things.

#HigherEd
#ADHDTwitter
#AcademicTwitter

karenraycosta.medium.com/systems-arent-…
TLDR: ADHD is a life-threatening condition. Systems, routines, and structures keep me alive. Ignorant critiques of these strategies are ableist. Let's do better. Happy Monday!

#HigherEd
#ADHDTwitter
#AcademicTwitter
If you'd like to learn more about ADHD, there's a podcast for that!

#HigherEd
#ADHDTwitter
#AcademicTwitter

theadhdgallery.com
Read 5 tweets
Mar 31, 2022
Low attendance is understandable as we continue to recover from a global disaster while simultaneously experiencing repeated impacts/surges.

We have to design/adapt for this reality. Not for the fantasy of “back to normal.”

#HigherEd
#TraumaAware https://www.samhsa.gov/sites/default/files/images/fema-ccp-g
collective trauma: “a cataclysmic event that shatters the basic fabric of society”

#HigherEd

karenraycosta.medium.com/is-covid-a-col…
Faculty, staff, and students should not be left in the wind like this to wonder why this is happening. It’s infuriating tbh, and #HigherEd continues to be its own worst enemy.

We have to prioritize well-being and talk about trauma.
Read 4 tweets
Feb 3, 2022
Okay here goes nothing. A new thread 🧵about #CourseHero.

My name's Karen, I've worked in #HigherEd for 20 years, and this is the absolute last thing I want to talk about today. But, I'm compelled in the face of what I see as immense harm being done to students.
Yesterday, I wrote a piece about Course Hero. You can read it here:
karenraycosta.medium.com/we-dont-need-a…
I want to be as transparent as possible and encourage you to take nothing I say at face value. Don't trust me. Trust what you see.
To that end, here's how I've profited thus far from talking about Course Hero, for any who might wonder about my motivations. $1.19. Profit report from Medium s...
Read 16 tweets
Jan 24, 2022
great #OnlineLearning isn't necessarily media-rich. it's connection-rich.

the LEAST engaging online courses I've taken have been media-rich and connection-poor.
I see a lot of #HigherEd LD postings that seem to misunderstand this. That worries me.

pedagogy before tech
people before pedagogy

#OnlineLearning
btw all of this is covered in the research on effective #OnlineLearning particularly the work of xu and jaggars scholar.google.com/citations?user…
Read 4 tweets
Nov 19, 2021
so I woke up thinking about the "rigor wars," as one does
and I kind of feel like the debate over rigor, not to be dramatic, but it feels symptomatic of a (the?) battle for the soul of higher education
I want to give this "what do we talk about" a v.2. -our own educational trauma -the way we were taught -lack of
Read 10 tweets
Nov 18, 2021
I don't disagree with anything in this piece. What I find really interesting is the assumption that those of us who are advocating for caring pedagogy, grounded in a balance b/t support and challenge, have at any point become less rigorous.

#HigherEd
#ToxicRigor
And that to me is the mark of #ToxicRigor. When someone points to flexibility, humanizing, and support and says, "You're dumbing things down" or "You've sacrificed rigor," there's just no evidence of that, so something else is up.

#HigherEd
Read 8 tweets

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