Karen Costa (she/her) Profile picture
Sep 8, 2020 14 tweets 4 min read Read on X
A thread on something that is really concerning me. The level of stress and overwhelm I'm seeing in educators is at an all-time high. We need to talk about emotions, vicarious trauma, and #highered leadership.

#AcademicChatter
#HigherEd
I want to start by saying that many professions, obviously, have a higher likelihood of vicarious trauma, and that needs attention, of course. I work with educators, so that's my focus. I'm not discounting any other field, just focusing here on mine.
I'm also going to try to come at this by discussing two levels of what I'm seeing in educators: 1-a more generalized experience of picking up other people's emotions and 2-a more specific and serious experience of vicarious trauma.
Let's start with the first. If you aren't as familiar with setting healthy boundaries b/t yourself and others (your students, your colleagues), when you enter a room (virtual or f2f) filled with stressed people, it's very normal to pick up that stress as your own.
Some of what people are attributing to #zoomfatigue is actually the fatigue of carrying the emotions of the 72 people you met with today inside of your one human body.
Just noticing and naming this is a great place to start. Second to that, BOUNDARIES! Boundaries for days.
Boundaries help us to know where we end and the other person begins. I think of boundaries as guidelines that I set for myself about what I will and won't accept. I don't think I can set a boundary for anyone else, only for myself.
A boundary I have been using for myself lately is to log-off at the end of my workday (and weekends) and STAY OFF. If you are logging in to stressful situations every five minutes, you are constantly activating your amygdala. Let it rest. Let your brain and heart rest.
On a more serious level, I am realizing that many educators are moving closer to first responders in the level of trauma they're seeing in students. Repeated exposure to someone else's trauma is called vicarious trauma. I am REALLY concerned about our #studentaffairs folks here.
Vicarious trauma builds up and can have very real consequences for our physical and mental health. It is not to be taken lightly, and if our employers know we are being exposed to it, it is their RESPONSIBILITY to put support systems in place to mitigate and address it.
Your counseling team is a great resource, but your counseling team is understaffed. I don't even need to know the details; your counseling team is understaffed. And they are experiencing vicarious trauma too.
If y'all spent a crap ton of $ on revamping a classroom for HyFlex that could've been used for another f/t counselor, we're in a fight.
#HigherEd leaders can and should be prioritizing the emotional and physical needs of their faculty, staff, and students (and themselves!). But if that's not happening, please reach out to other communities for support.
And to the extent that you can, please stop having meetings that focus solely on logistics and schedules and various minutiae and start creating space for people to show up and tell the truth about what they're experiencing.

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More from @karenraycosta

Oct 31, 2022
I wrote about ADHD, #AtomicHabits, ableism, Ungrading, and all the things.

#HigherEd
#ADHDTwitter
#AcademicTwitter

karenraycosta.medium.com/systems-arent-…
TLDR: ADHD is a life-threatening condition. Systems, routines, and structures keep me alive. Ignorant critiques of these strategies are ableist. Let's do better. Happy Monday!

#HigherEd
#ADHDTwitter
#AcademicTwitter
If you'd like to learn more about ADHD, there's a podcast for that!

#HigherEd
#ADHDTwitter
#AcademicTwitter

theadhdgallery.com
Read 5 tweets
Mar 31, 2022
Low attendance is understandable as we continue to recover from a global disaster while simultaneously experiencing repeated impacts/surges.

We have to design/adapt for this reality. Not for the fantasy of “back to normal.”

#HigherEd
#TraumaAware https://www.samhsa.gov/sites/default/files/images/fema-ccp-g
collective trauma: “a cataclysmic event that shatters the basic fabric of society”

#HigherEd

karenraycosta.medium.com/is-covid-a-col…
Faculty, staff, and students should not be left in the wind like this to wonder why this is happening. It’s infuriating tbh, and #HigherEd continues to be its own worst enemy.

We have to prioritize well-being and talk about trauma.
Read 4 tweets
Feb 3, 2022
Okay here goes nothing. A new thread 🧵about #CourseHero.

My name's Karen, I've worked in #HigherEd for 20 years, and this is the absolute last thing I want to talk about today. But, I'm compelled in the face of what I see as immense harm being done to students.
Yesterday, I wrote a piece about Course Hero. You can read it here:
karenraycosta.medium.com/we-dont-need-a…
I want to be as transparent as possible and encourage you to take nothing I say at face value. Don't trust me. Trust what you see.
To that end, here's how I've profited thus far from talking about Course Hero, for any who might wonder about my motivations. $1.19. Profit report from Medium s...
Read 16 tweets
Jan 24, 2022
great #OnlineLearning isn't necessarily media-rich. it's connection-rich.

the LEAST engaging online courses I've taken have been media-rich and connection-poor.
I see a lot of #HigherEd LD postings that seem to misunderstand this. That worries me.

pedagogy before tech
people before pedagogy

#OnlineLearning
btw all of this is covered in the research on effective #OnlineLearning particularly the work of xu and jaggars scholar.google.com/citations?user…
Read 4 tweets
Nov 19, 2021
so I woke up thinking about the "rigor wars," as one does
and I kind of feel like the debate over rigor, not to be dramatic, but it feels symptomatic of a (the?) battle for the soul of higher education
I want to give this "what do we talk about" a v.2. -our own educational trauma -the way we were taught -lack of
Read 10 tweets
Nov 18, 2021
I don't disagree with anything in this piece. What I find really interesting is the assumption that those of us who are advocating for caring pedagogy, grounded in a balance b/t support and challenge, have at any point become less rigorous.

#HigherEd
#ToxicRigor
And that to me is the mark of #ToxicRigor. When someone points to flexibility, humanizing, and support and says, "You're dumbing things down" or "You've sacrificed rigor," there's just no evidence of that, so something else is up.

#HigherEd
Read 8 tweets

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