So apparently H in TESLA stands for Honesty and I is for Integrity.
I got a "lease balance" bill on June 13th that amongst other things billed me $1064 for excess mileage, $1200 for "excess wear and tear", $395 disposition fee, some taxes and so on (don't have a picture handy)
I got a "lease balance" bill on June 13th that amongst other things billed me $1064 for excess mileage, $1200 for "excess wear and tear", $395 disposition fee, some taxes and so on (don't have a picture handy)
This was sort of surprising since I
1. returned the lease on March 20 (so 3 months/12 weeks ago)
2. it was inspected on the spot by Tesla and declared in good condition
3. I was told that nothing is due and even signed some paper to that effect (somehow forgot to take a picture)
1. returned the lease on March 20 (so 3 months/12 weeks ago)
2. it was inspected on the spot by Tesla and declared in good condition
3. I was told that nothing is due and even signed some paper to that effect (somehow forgot to take a picture)
Naturally I emailed Tesla the same day seeing WTDF is going on and asking for a copy of the paperwork from lease return.
On Aug 3rd I got my reply-non-reply (meanwhile like clockwork I was getting automated nags to pay the bill)
On Aug 3rd I got my reply-non-reply (meanwhile like clockwork I was getting automated nags to pay the bill)
So I shoot the other alias a question about the alleged damage and asking for pictures the same day.
I also let them know the other charges are also BS.
Today I get my reply demonstrating the headline tweet.
I also let them know the other charges are also BS.
Today I get my reply demonstrating the headline tweet.
So the $2734.28 magically got reduced to $1300. I also got my picture (below) and admission that it actually cost 1200 to fix the alleged damage, not $600. ok.
so I check the picture AND it's the picture I took at lease return!
the "scratch" is a string of spiderweb with dust
so I check the picture AND it's the picture I took at lease return!
the "scratch" is a string of spiderweb with dust
you can even see the spot where I rubbed it with my finger and in that spot the "scratch" magically got erased!
So it almost looks like an order came in June to pull out all stops to extract as much money as possible from everywhere to show "profitability"
So it almost looks like an order came in June to pull out all stops to extract as much money as possible from everywhere to show "profitability"
And one of the sources was trolling lease returns pictures for signs of "obvious damage" or whatever to try and milk people for $$$ (everybody knows Tesla does NOT refurbish cars before selling them as preowned at this point I hope) or they'd have some sort of a work order
and knew how much things would cost when fixed (not the "seat of the pants estimate based on some random pictures").
They also conveniently forgot to subtract the mileage when calculating excess one and forgot they are not supposed to charge the disposition fee...
They also conveniently forgot to subtract the mileage when calculating excess one and forgot they are not supposed to charge the disposition fee...
Let's see what their next reply in November going to be I guess.
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