HDFC Life Concall was today at 5:00 pm

Here are the key highlights of the Conference call πŸ˜€

@dmuthuk @datta_arvind @Vivek_Investor @connectgurmeet @Prakashplutus
Data facts:
β€’ Opening of economy and there is uplift now from corona
β€’ Market shares of company has increase 2.35. Currently at 17.5% market share.
β€’ Market share of group and overall business was 24.4%.
β€’ Market share product was ULIP at 30%, non Par at 37% and PAr at 33%
Data facts
β€’ Policy sold over 4 lacs
β€’ New margin business has seen good growth
β€’ Main focus now is to control cost.
β€’ 48 crores set for provision of Corona, and there is no need for additional provision issue.
Cases from COVID:
β€’ 418 individual case and 28 company based case
β€’ 45 day waiting period for Corona as per IRDA guidelines.
β€’ 10 lac per customer is brought on average for per customer.
Solvency ratio:
β€’ 203% solvency ratio increased with 198% last year. This was mainly because decrease insolvency to 180% during march.
β€’ Newer agent partner increased as per the target
β€’ New partnership with banks: Balance partnership with Yes bank for distribution network
Technology
β€’ Video based sales enablement for distribution network.
β€’ This has seen good growth in tier 2 and tier 3 cities
Digital + human interaction(WeServe) solving query via video call
β€’ Strong growth 11% from bank assurance sector.
β€’ Company still under doldrums and don't want to be hell bound on stating double digit growth.
β€’ Strong product mix is the main focus of the company
β€’ Economic variance reduced, because of downward slope of yield curve.
Products Segment:
β€’ ULIP assumption were tighten. Due to ULIP target was missed, however there has been good recovery and coming to target of pre-covid levels. ULIP growth is going down.
β€’ Bank assurance sector has done well for par and non part segment.
β€’ Par segment is going good.
However, company is looking all the 3 classification on holistic basis, whichever goes up remain main focus is to grow the business.

β€’ New products are launched which can give flexibility with the claims assumed by actuarial.
β€’ Market share in hdfc bank is 65-70% and company is constantly increasing its share in the HDFC bank.
β€’ LP remain continue to grow

Focus:
β€’ First to improve partner channels
β€’ Focus on integrating digital improvement with partners
β€’ Increase the partner other than HDFC
β€’ Credit product margins and annuity products are continue to grow well.

β€’ Persistence ratio
Company is able to reach out customers for the premium collection driving this ratio
Online has been around growing 14%, and Q2 was muted than Q1.
Reason: Google searches were high, however not all the customer turned up buying the policy.
β€’ Savings of customer is going up, resulted in lower claims for insurance . However company sees this issue to be short term
There can been trend downward for the coming period, however on a longer note there will be good growth on longer period.

Risk underwriting:
β€’ Company has dynamic underwriting parameters and they keep changing it with the respective factors.
Non Hdfc bank growth
β€’ HDFC bank has grown well. Agency channel has seen 6% growth. However same growth was not in the coming quarter. This was mainly because of base effect, which will be out looked in future periods
β€’ Bandhan, PNB banks has been growth driver, not as expected
β€’ Some of the banker partners is going to pre-covid levels and some are still settling with pressure.

Marketing strategy: Campaign on term and annuity is carried and branding activity on both tier 2 and tier 3 is growing in order to grab the untap market
Products demand after COVID:
β€’ First realization is going on health, and then on Life. These are high consumer products
β€’ Next demand comes from ULIP which takes time.

Next focus is how to reach to customer: Company is considering technology shift more on this
β€’ Agency growth: This was due to last capability program, transferring offline branch to online and other digitization with training.

β€’ Operating Return on EV reducing: This was because of unwind and reduction of interest rate in the past few years has been the reason

β€’ β€’ β€’

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