Thread by @processstreet

After our fantastic webinar with @Salesforce, we sat down, as a team, to collect our best #CustomerSuccess content ✅ 📝 (A thread)

First off, our free #Ebook is essential reading for #CustomerSuccess. It's a must-read for any new hire on our own #CS team 📘 process.st/customer-succe… (1/12)

Of course, we had to mention our #webinar with @Salesforce. They showed us how they use @ProcessStreet to efficiently grow their #ClientSuccess practice, especially #ClientOnboarding and #ClientExperience 🙌 📹 (2/12)

And here's a free checklist to streamline high-touch #Onboarding for new #SaaS customers 🙌 process.st/checklist/clie… (3/12)

If we look at what other companies are doing, we see that @Wodify use our platform to streamline their #EmployeeOnboarding and to supercharge their #CustomerSuccess program 💪 process.st/case-study-wod… (4/12)

And here are 14 top #SaaS companies revealing their #CustomerSuccess process 😎 process.st/customer-succe… (5/12)

But if you don't feel like reading today, then listen to this #Podcast with DoubleDutch (now @cvent) and get a rundown of their high-touch #CustomerSuccess process🏅 🎧 process.st/customer-succe… (6/12)

By gathering #CustomerFeedback, you stop guessing about what your #Customers do and don’t like and instead, gain direct action items for how to improve customer experience in the future 👀 process.st/category/custo… (7/12)

And here's a #CustomerFeedback survey process checklist where we provide a means to take action on data gathered through surveying your #Customers 📝 process.st/checklist/cust… (8/12)

In #CustomerSuccess, it's imperative you know when to automate and when not to 🤖 process.st/customer-succe… (9/12)

Watch this webinar to learn how to implement #Automation when using @ProcessStreet along with @Zapier and @Integromat 📽 (10/12)

Have a read of this help article to learn even more about how Process Street can help you manage your #CustomerSuccess 👉 process.st/help/docs/mana… (11/12)

Or check out our hub page containing even more templates, blog articles, and webinars 😎 👀 You can also sign up for all of our future #CS webinars through this link 🙌 process.st/workflow-softw… (12/12)

So, what is your team's process for #CustomerSuccess?

Thanks for sharing your #CustomerSuccess tips 🙏 @Trackin_, @trychameleon, @AmbitionSales, Lua (now @lifebiosciences), @chargify, @DoMeetings, @ProvenJobs, @getstream_io, @adzerk, @Signpost, @ProgressSW, @Evercontact 🙌

👉 process.st/customer-exper…