After our fantastic webinar with @Salesforce, we sat down, as a team, to collect our best #CustomerSuccess content ✅ 📝 (A thread)
First off, our free #Ebook is essential reading for #CustomerSuccess. It's a must-read for any new hire on our own #CS team 📘… (1/12)
Of course, we had to mention our #webinar with @Salesforce. They showed us how they use @ProcessStreet to efficiently grow their #ClientSuccess practice, especially #ClientOnboarding and #ClientExperience 🙌 📹 (2/12)
And here's a free checklist to streamline high-touch #Onboarding for new #SaaS customers 🙌… (3/12)
If we look at what other companies are doing, we see that @Wodify use our platform to streamline their #EmployeeOnboarding and to supercharge their #CustomerSuccess program 💪… (4/12)
And here are 14 top #SaaS companies revealing their #CustomerSuccess process 😎… (5/12)
But if you don't feel like reading today, then listen to this #Podcast with DoubleDutch (now @cvent) and get a rundown of their high-touch #CustomerSuccess process🏅 🎧… (6/12)
By gathering #CustomerFeedback, you stop guessing about what your #Customers do and don’t like and instead, gain direct action items for how to improve customer experience in the future 👀… (7/12)
And here's a #CustomerFeedback survey process checklist where we provide a means to take action on data gathered through surveying your #Customers 📝… (8/12)
In #CustomerSuccess, it's imperative you know when to automate and when not to 🤖… (9/12)
Watch this webinar to learn how to implement #Automation when using @ProcessStreet along with @Zapier and @Integromat 📽 (10/12)
Have a read of this help article to learn even more about how Process Street can help you manage your #CustomerSuccess 👉… (11/12)
Or check out our hub page containing even more templates, blog articles, and webinars 😎 👀 You can also sign up for all of our future #CS webinars through this link 🙌… (12/12)
So, what is your team's process for #CustomerSuccess?

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