The media would have you believe it’s 50/50 whether people want to return to the office or continuing to work remotely after Covid-19

The reality is far clearer

[ a thread ] 💻🏠🌍
90% of never want to work in an office again full-time
50% of never want to work in an office ever again

The dissonance around this is huge

People who love offices *love offices* and think everyone else feels the same way as them.

The problem is that clearly, most don’t
The office is broken & always has been

It’s great if you're in a specific demographic. It discriminates/disqualifies a huge number of people who find it impossible to work from there

- single parents
- those caring for family
- people with health conditions/impairments
Remote work should enable the most diverse and inclusive workplaces in history

This is the most important thing yet it’s almost universally washed over

People say we need the office because:

- collaboration
- water cooler chat
- lonely/isolating remote work is

Such bullshit
The reason they want to return to the office is that they are scared and don’t trust their teams

They're concerned that if we move to a system that measures outcome rather than just the time you spend sitting in a chair they will be detrimentally impacted
We must never accept what’s happened before because it’s the way things have always been

The office transplanted factory line workdays onto knowledge workers because it was familiar

Then the office became the only place we could access the tech we needed to do our work
Work in an office? There's no difference between:

🌎 remote on different continents
🏢 on different floors of same office

In both situations people use:

📲 slack
📧 email
☎️ phone

Convenience will always beat proximity
We travel to a grey building in a city center to work on tech designed to be used anywhere

We’ve already been working remotely for at least a decade while continuing to pay the tax on our quality of life that the office extracts

This is the definition of insanity
As that’s happened the amount of time it occupies within our life has been elongated by transparent measures to squeeze as many hours — not productivity or outcomes — out of workers as possible

Food on-premise, masseuses, games consoles, ping pong tables. Toys
Offices have become distraction factory adult kids clubs which are the worst place imaginable to do deep focussed work

They actively destroy productivity while expecting longer hours to do the same amount of work. I’d rather do a higher quality of work more quickly
The office became the anchor of social life

The people we spend the most time with selected by HR teams. The deepest common bond a dependence on the economic success of that business

If that ends the relationship typically does. Our most frequent social contact our most fragile
The office increasingly contributes to the shallow superficial relationships that plague modern life

We don’t need more relationships that never go below the surface, We need more time with the people we care about most doing the things we love

Friends, family, and hobbies
Remote isn’t even about a new way of working

It’s a shift in human patterns of living and access to opportunity
Another 'issue' is that young people suffer:

- They don’t have space in their cramped homes
- They need the mentorship of the office
- They must learn Professionalism

Nonsense peddled by Office Saviors with misaligned incentives
Remote work doesn’t mean you never meet in person.

Cramped living an implication of big cities and the need to live close enough to only have to commute daily

Millennials & younger gens build relationships online
The final piece, that irks me most, is the most wrong

‘What about vulnerable jobs and the losses they will suffer’ at the expiration of the ‘Office Economy?’

Do they not understand economics?
This is typically suggested by people who don’t give a shit about the people losing their jobs (hello Deutsche bank and their moronic suggestion of a 5% tax on remote workers)
It assumes that these roles won’t move to wherever remote workers end up working from. I still buy coffee and lunch. Actually, I buy a lot more of both. The difference being I buy it locally, not from a faceless chain on the high street
The roles they are referring to expect workers to commute hours a day

This extracts a massive toll in terms of the high cost of living and low disposable income

Remote work leads to a renaissance of commuter towns that sit abandoned during the week killing local commerce
That’s not to be naive to the fact there will be issues

But to succumb to the suggestion of bag holding commercial real estate holders isn’t right nor should we accept their idiotic arguments for a continuation of a way of life that taxes our quality of life so much
People love remote work and ultimately employees will vote with their feet

The only companies that can afford to go back to an office full-time are monopolies

Even they’ll be forced to pay even higher wages to compete for talent that wants to work remotely
Companies that go back to being office-first lose all their best people to their biggest competitors

They will then be killed slowly then suddenly

They will bleed talent while becoming less cost-efficient. Every office first company will lose to a remote-first competitor
This is a replay of brick and mortar retail vs. eCommerce. Initially, everyone thought stores would win because nobody would buy things online

When they did it destroyed brick and mortar

This is about to happen to office working
By 2030, there will be 128m+ roles done remotely most of the time

Modern life has become digital
Work must become digital as well

It will provide access to better opportunities to billions of people globally. It will uncouple opportunity from location
The office should be dead

Killed by remote work and living

The biggest quality of life upgrade in a generation

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More from @chris_herd

22 Oct
6,500 companies — with 11m+ aggregate employees – signed up to our waitlist in the last 6 months

The biggest opportunites this decade will be in the future of work and living space

Here’s why me and @ShaneMac are launching a rolling fund today

[ a thread ] 💻🏠🌍
🌍Market size: there are 255m desk jobs globally today. After Covid passes around 30m of them will be done remotely full-time, rising to 70m+ by 2030

A majority of these jobs will be done remotely 3 days+ a week

There will be massive 1st, 2nd, and 3rd order effects as a result
👀Our focus: remote is at the same stage mobile computing was prior to the iPhone

The infrastructure and rails that enable remote work and living to rise globally still have to be built

Our focus is on finding, supporting, and investing in these startups
Read 25 tweets
21 Oct
The world is changing rapidly

The future of work and living has accelerated more in the last 6 months than it has in the last 30 years

This is just the beginning

[ a thread ] 💻🏠🌍
🏢 Full-time office work is dead:

Companies going back full-time won’t survive

Their competitors will be 👇

1. More talented
2. More diverse
3. More efficient

Office-first companies won’t be competitive rapidly

They get replaced within 2-3 years – if they last that long
🏚Offices die the same bricks and mortar retail did:

Gradually, then almost overnight they’ll disappear

The remote (work from anywhere) vs. office debate today
is the
Bricks and mortar retail vs. eCommerce debate of yesterday

Everybody knows how that ended
Read 7 tweets
20 Oct
We are now 7 months into remote working

Here are a few benefits we never initially considered

[ a thread ] 💻🏠🌍
🎆 work when you want: the 9-5 is a remnant of the industrial revolution that does not work for knowledge workers

remote work lets you set your schedule and work when you are most productive
🍻 no after-work expectations: promotion decisions based on who you drink with after work are why workplaces remain homogenous

a massive problem in organizations that are not diverse, where people wonder why management all looks the same
Read 24 tweets
17 Oct
The 2020s will be known as the Remote Work decade

A few predictions of what is likely to emerge

[ a thread ] 💻🏠🌍
🏦Third Space: Office and Working from Home will be joined by somewhere close by that a number of people will use

Supermarkets or local bank branches should emerge as a convenient ubiquitous location option – if they are smart
⏰Asynchronous Work: Offices are instantaneous gratification distraction factories where synchronous work makes it impossible to get stuff done

Tools that enable asynchronous work are the most important thing globally remote teams need. A lot of startups will try to tackle this
Read 41 tweets
5 Oct
I've spoken to around 1,000 companies over the last 6 months about their plans for remote work going forward

Here are a few things I've learned

[ a thread ] 💻🏠🌍
🏢 HQ's are finished: companies will cut their commercial office space by 40-60%

The will allow every worker to work from home 2-4 days a week, and come into the office 1-2 days a week
🌍 Fully distributed: ~30% of the companies we talk to are getting rid of the office entirely and going remote-first

Companies doing this have seen their workers decentralize rapidly, leaving expensive cities to be closer to family
Read 19 tweets
16 Sep
Too many gatekeepers looking to bend remote work in ways that benefit them. If you're going remote and think that timezones matter, location should a multiplier for salary, and you are not becoming more diverse, accessible and inclusive as a company, you're doing it wrong
Remote work is about decentralization of opportunity. What stops it is fear and a lack of trust. Companies that don't trust their teams to work will be blindly transparent as terrible places to work remotely. Surveillance capitalism will be ripe and prevent great work
Remote rejection will be a thing. 'Remote work didn't work for us as a company' will likely hide the reasons culturally for the failure. Everything is about trust. Less trusting remote organizations will be more synchronous
Read 10 tweets

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