Avoid jerks; civility wins in organizations. If you're civil, your coworkers are 59% more likely to share info, employees work 71% harder, and health and well-being receive boosts, too! This study is a great summary of the research, with tips for leaders. assets.yukonarchives.ca/Porath_Does_Ci… 
Plus, firing toxic workers helps more than hiring more superstars in a study of 58,000 service workers.
🌟A top 1% superstar increased performance by $5,300
💀A toxic worker costs $12,800 in extra turnover alone.
Three questions help screen for toxicity: insight.kellogg.northwestern.edu/article/hire-a…
🌟A top 1% superstar increased performance by $5,300
💀A toxic worker costs $12,800 in extra turnover alone.
Three questions help screen for toxicity: insight.kellogg.northwestern.edu/article/hire-a…
Of course, this screen doesn't work for innovators. But that doesn't tolerating jerks. Bad behavior spreads. Look at teammates of steroid user/star player Jose Conseco. After working with him they had "mysterious" performance boosts that vanished after drug testing was mandatory.
On the most extreme side of toxic behavior, and contrary to what most 1980s workplace movies showed, psychopaths are not great leaders.
https://twitter.com/emollick/status/1250254793697906692
Basically, read The No Asshole Rule by @work_matters amazon.com/exec/obidos/AS…
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