Culture is the name for how it feels to work at a particular place.
It may include things like speed and execution but it also includes things like camaraderie and humour.
Daniel Coyle details why culture matters in The Culture Code:
“Group performance depends on behavior that communicates one powerful overarching idea: We are safe and connected.”
He goes further, and details some of the common behaviours amongst the best cultures:
“When I visited these groups, I noticed a distinct pattern of interaction. The pattern was located not in the big things but in little moments of social connection:
• Close physical proximity, often in circles
• Profuse amounts of eye contact
• Physical touch (handshakes, fist bumps, hugs)
• Lots of short, energetic exchanges (no long speeches)
• High levels of mixing; everyone talks to everyone