Remote work is here to stay.

But there's a cost: culture.

Today's atomic essay (thread below) 👇
There is now more remote work than ever.

Entire industries are shifting to be remote.

But there is a hidden cost: culture.
Culture is the name for how it feels to work at a particular place.

It may include things like speed and execution but it also includes things like camaraderie and humour.
Daniel Coyle details why culture matters in The Culture Code:

“Group performance depends on behavior that communicates one powerful overarching idea: We are safe and connected.”
He goes further, and details some of the common behaviours amongst the best cultures:
“When I visited these groups, I noticed a distinct pattern of interaction. The pattern was located not in the big things but in little moments of social connection:
• Close physical proximity, often in circles

• Profuse amounts of eye contact

• Physical touch (handshakes, fist bumps, hugs)

• Lots of short, energetic exchanges (no long speeches)

• High levels of mixing; everyone talks to everyone

• Few interruptions
• Lots of questions

• Intensive, active listening

• Humor, laughter

• Small, attentive courtesies (thank-yous, opening doors, etc.)"
See a problem here?

Almost half the items require physical presence.

Many others are much more difficult working remote.
Remote work reduces mixing.

There are fewer social interactions, which is where you find laughter and humour.

Building the feeling that “we are safe and connected” relies on hundreds of friendly cues and reminders.
• Joking around at lunch
• Asking about a coworker’s weekend
• Asking after family
• Going out for a shared meal
• Hanging out for Friday drinks

These are all sources of reminders that the person is safe and connected.

And they’re all missing with remote work.
@mattmochary, author of The Great CEO Within, has a rule of thumb: a company has a great culture if employees are hanging out together outside work.

If they’re remote, that isn’t happening either.
Remote work may be here to stay.

It may even be better than in-person work, all things considered.

But it isn’t without costs; culture will be one of the first.
h/t to @Nicolascole77 / @david_perell for the highlighting format
And can always read these here if you prefer (or get them delivered by email)
If you enjoyed this essay, retweet and share with friends!

• • •

Missing some Tweet in this thread? You can try to force a refresh

Keep Current with Graham Mann

Graham Mann Profile picture

Stay in touch and get notified when new unrolls are available from this author!

Read all threads

This Thread may be Removed Anytime!


Twitter may remove this content at anytime! Save it as PDF for later use!

Try unrolling a thread yourself!

how to unroll video
  1. Follow @ThreadReaderApp to mention us!

  2. From a Twitter thread mention us with a keyword "unroll"
@threadreaderapp unroll

Practice here first or read more on our help page!

More from @grahamkmann

13 Jan
A ton of learnings from the conversation between @jackbutcher and @bzaidi on Creator Lab

40+ takeaways 👇
FYI, this is episode 2 with @jackbutcher, so check out the first for more tactics and his story
The economics of the creator economy have changed in the last decade.

You no longer need a huge audience to make a living.

1000 true fans to 100 true fans.
Read 40 tweets
13 Jan
I enjoyed It Doesn't Have to Be Crazy at Work so much that I went back and re-read Rework by @jasonfried and @dhh

Here are 40+ ideas, quotes and highlights 👇
Don't learn from your mistakes. Learn from successes: they tell you what does work.
Plan short-term, because we suck at planning.

Long-term planning just doesn't work.
Read 39 tweets
13 Jan
We're all using the wrong terms for remote work.

Today's atomic essay (thread below)👇 Image
One of the early adopters of remote work was @photomatt, founder of Wordpress.

He now runs Automattic, Wordpress’s parent company, with 1300 employees who are all remote.
Except they don’t call it remote. They call it distributed.

For Matt, language matters. No one wants to be remote.
Read 11 tweets
12 Jan
Love this piece on many gems:…
11. Prefer the simple over the technical.

Use shorter words, sentences and paragraphs at points of complexity.
21. Know when to back off and when to show off.

When the topic is most serious, understate; when least serious, exaggerate.
Read 10 tweets
11 Jan
Making mistakes sucks.

But most of us are terrible at it.

Here's a thread about why we're wired that way, why it's important, and how to fight it 👇
Making mistakes sucks.

It happens to all of us.

We make a mistake and we think about how it could have been prevented.

We think about who will be disappointed, and the consequences.

We feel shame, disappointed with ourselves, angry, and then sorry for ourselves. Repeat.
The thing is, mistakes are unavoidable.

We're all going to make them.

And they will be even more frequent when we try to do hard things, or important things, or new things.

Making mistakes well is how we learn and how we improve.
Read 43 tweets
30 Dec 20
It Doesn't Have to Be Crazy at Work by @dhh and @jasonfried was one of the best books about work I read this year.

Here are 40+ takeaways 👇
Meetings should be a last resort.
The default for communication at work should be: asynchronous first, real-time second.
Read 41 tweets

Did Thread Reader help you today?

Support us! We are indie developers!

This site is made by just two indie developers on a laptop doing marketing, support and development! Read more about the story.

Become a Premium Member ($3/month or $30/year) and get exclusive features!

Become Premium

Too expensive? Make a small donation by buying us coffee ($5) or help with server cost ($10)

Donate via Paypal Become our Patreon

Thank you for your support!

Follow Us on Twitter!