Valentine's Day was Day 32 for VaccinateCA.com

Here's what we did on it:

* Called hundreds of pharmacies across the state of California asking about vaccine availability and conditions, and wrote down what the pharmacists said.
* Completed preliminary work on our new caller experience, which is Slack- and bespoke-app-based rather than Discord- and Airtable- based. We had heard from our volunteers that, after most were not themselves technologists, the barriers to participation were formidable.
We'll be rolling that out to our volunteer callers over the next few days.

* Continued work on data freshness and strategizing for upcoming changes in society's posture. The vaccine supply is still critically limited, but more doses get delivered almost every day, and this will
make our job harder at the margin, rather than easier. There will be *more* locations the vaccine is available, but also *more* distinctions we'll need to keep track of (general availability, general availability w/ comorbidities, 65+, etc etc), and they'll change more rapidly.
More locations and more rapid changes means we're running an operational Red Queen's Race: we have to run faster to stay in place, making more calls just to have as fresh data on the same number of locations as we did the day before.

We're running while plotting on strategy.
* Org stuff: There's been a lot of important work over the last few weeks on making this sustainable for the critical period of the pandemic for the team and our volunteers. I anticipate we'll have more to share on that soon.
If you'd like to help out making calls, sign up at vaccinateca.com/volunteer and we'll be in touch soon.

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More from @patio11

16 Feb
I've got the update baton again for VaccinateCA.com on Day 33.

We:

* Made several hundred calls throughout the state of California to pharmacies/etc, transcribing what medical professionals said about vaccine availability.

* Added *120* new locations, to total of ~760.
"That sounds like a very high hit rate for a rather scarce vaccine, Patrick."

Indeed it does, second thoughts! Welcome to the magic power of a) lead qualification through use of Eva, our bot which asks a pharmacist one single question to leave the important details to humans and
b) the pedestrian work of having enough surplus call capacity in a day to work through the list of recent Eva leads, which we accomplished with some creativity around tasking, specialization, etc.

* We continued doing the daily keep-the-lights-on work of refreshing old results
Read 8 tweets
12 Feb
I think people underrate the societal importance of us being post-scarcity for basically anything you can buy in a shipping container from 1,000+ manufacturers in, without loss of generality, China.
I broke a dish recently and was mortified, then remembered that human attention about the dish is now much more expensive than the dish itself.

This was not true when I was growing up, surrounded with non-negligible-marginal-cost dishes.
(You can pay more than effectively nothing for a dish, but the thing you're buying is in large part the fact of having paid more than effectively nothing for a dish. The unscarce dishes are perfectly servicable dishes and in many cases actually physically indistinguishable.)
Read 4 tweets
12 Feb
The set of things that appear hard and the set of things that are actually hard overlap a lot less than one would expect.

This is something I have believed a long time, but which continues to surprise me when I try new appears-to-be-hard things.
The best *systematic* explanation of a major difference I've seen is here: paulgraham.com/schlep.html
My far less systematic version: "If I need X's cooperation to do Y, and X would give that cooperation to a professional who possessed A, B, and C... is that the minimum possible set of requirements, truly, and could I bet that professional in, say, two $UNITS of determined work."
Read 5 tweets
9 Feb
Seems like I've got the update baton for Day 26 of VaccinateCA.com . Here's what we did today to get Californians accurate info on the availability of the vaccine:

* Called hundreds of pharmacies and wrote down what they said for publication on site.
* Worked on redesign of our calling app. On Day 1 it was a one-size-fits-all experience; we're just calling about the vaccine, right?

Soon we'll have multiple location types (pharmacies, doctors offices, etc), multiple call goals (discovery, refresh of info, QA, debugging), ...
... multiple types of callers (senior ones with charm and ability to improvise, fresh volunteers still getting used to the phone, call center workers in various places, etc).

And so we want to make the calling app more usable and more configurable by our project, to handle these
Read 6 tweets
8 Feb
On the state and tech platforms:

"The state is the monopolized use of violence" the traditional definition, but I think "The state is that which is maximally legible to the state" a more useful operational definition, and other functions are just epiphenomena of that legibility.
This is true both historically (various religious organizations in various places had the act of censusing down before local states did; those pretty reliably got co-opted or read-into-the-state because, again, legibility is the core function) and, I think, more recently.
One could make some extremely pointed observations about the financial system here, and those pointed observations would not be incorrect. It's the thing the cryptocurrency enthusiasts are probably most correct about.

Transactions and identity are not sole axes of legibility.
Read 4 tweets
6 Feb
Wowza now is this an interesting business model: HP "Instant Ink."
In lieu of selling you ink and having you own the ink, we will sell you the thing you actually want, which is printing capacity. We will forward-deploy some compute and chemicals at your printer to fulfill this.

Some geeks are going to *hate* this but it's almost obviously good?
"Patrick why would a consumer ever want that."

Among many other things, because it allows a capital stack arbitrage similar to how consumers get very cheap access to cell phones without owning "cell phone ink."

HP can use your commitment to print in future to fund printer, etc.
Read 10 tweets

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