I've grown my SEO & Digital PR agency @userp_io to $110k MRR in 1.6 years.

Giving this build in public thing a shot...

Here is a thread covering a few key things that got uSERP where it is today 👇
1. PDS - Process, delegate, sell.

Document procedures from day 1.

Build processes that when handed off produce predicted outcomes consistently.

Then, delegate to a VA/hire people to run operations.

Now, your only job is bringing new clients + keeping current ones happy. Image
2. Avoid reliance

Most agencies / freelancers get sales from referrals.

Most don't scale fast.

If you want to scale, you need to SELL.

Cold outreach works. Even on Twitter (see image).

Always lead with value; a freebie of your service to get your foot in the door. Image
3. Start cheap

Getting sales when you're new & lack case study / social proof is brutal. Nobody trusts you yet.

Do lower-priced work for 1-2 clients to generate case study data.

This compounds later via referrals, social proof, and more.

Start cheap and improve as you go.
4. How to hire

Hiring isn't cheap/easy. Job boards are expensive. Your time is expensive.

First, automate a candidate form to exclude responses that don't follow directions. If they can't follow instructions on a simple form now, they won't follow complex procedures later...
...cont'd.

Look for those who express detail & passion in conversation. These are "self starters."

Offer a paid test project.

1-2 hours, clear deliverable, pay them whether you hire them or not.

This tells you:

- Did they enjoy the work? (key)
- Did they follow directions?
5. Iterate + upsell

You should be refining your offering on a regular basis, always improving.

From deliverables to support, upgrade it.

Upsell when you've improved value.

Go back to existing clients, prove your work with data, showcase new improvements, charge more.
Want more details?

I just wrote about it for @Entrepreneur!

Excited about the future at uSERP working with some phenomenal team members, and hopefully expanding the team soon 😀

entrepreneur.com/article/357004

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More from @jmoserr

2 Apr
Lessons I’ve learned growing a $110,000+ / month company in the last 2 years.

On building a lean, profitable, bootstrapped business:
Be T-Shaped:

Great at many things, incredible at one.

Experts can charge more than generalists.

Then, your wide knowledge base will help you pivot, diversify, and upsell.
Systems mindset:

Systems are well oiled machines that produce an expected outcome.

Treat your business like one.

Distill your knowledge into standard operating procedures; checklists, tutorials, and videos that you can delegate.
Read 12 tweets
12 Feb
How to find good startup / business ideas [thread]:

You don't need to daydream the next big product. And you don't need a 20k email list to start.

Ideas are out there right now that are worth pursuing.

Here is how to find them 👇
1. Review Sites

Sites like G2 / Capterra host reviews on biz software & services.

Look in spaces that interest you & find what people DISLIKE about current products and services.

These aren't just negative reviews. They're opportunities to create a better solution. Image
2. Hiring trends

Service businesses are abundant, but so is market need for them.

Look at job boards and find the most commonly sought after positions.

Turn that position into an agency or freelance and you've got a curated list of potential clients in need. Image
Read 6 tweets
11 Feb
Here are the best threads I've ever read on Twitter.

A collection on:

- Marketing
- Life & purpose
- Startups
- Entrepreneurship
- Passion

I'll be adding to this list as I discover more from amazing creators I see on this app every day.

You need to read these ASAP 👇
1. @sweatystartup -- what entrepreneurs should focus on to gain financial freedom.

This is one of the most impactful threads I've ever read.

2. @KapilGuptaMD -- Rethinking the value we derive from schooling and how it applies to future success.

"True education occurs on the pavement, not the blackboard."

Read 26 tweets

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