14 things I will do differently in my next startup.

We are in a great place now. Awesome team, all the numbers are going UP!

But during 5 years I've made a bunch of mistakes that delayed our growth.

Go ahead, learn from them πŸ‘‡πŸ‘‡πŸ‘‡
1. Hunger

We started sales early, got initial traction that allowed me to hire a team. But then I got comfortable, distracted by unimportant things. We stagnated for over a year.

You should always be hungry for growth!
2. Funding

At year 2 we were not in a good place and took funding: $60k for 17% equity.

Horrible move. I could close a few clients or do consulting work and get the same cash.

Giving up equity in the early stages is very expensive. Try to delay it for as long as you can.
3. Technical co-founder

I started as a solo non-tech founder. It was very unsettling without such expertise.

I invited Anvar at the end of year 3 and the growth just went up since.

Here is a short guide on how to hire a CTO.

4. Hiring

Early hires are crucial and I messed it up a few times. I optimized for speed and salary and didn't pay much attention to their soft skills.

Spend a lot of time with them, maybe even work part-time before hiring.
More hiring.

Early employees will be jacks of all trades. Hire curious underrated people with obvious potential.

We hired a copywriter with no copywriting experience and paid 2x salary we could afford. But we saw a huge potential.

Now she is the best CMO we could ever find.
More hiring.

Team is a bigger asset than clients and investors COMBINED.

When hiring, sell them your vision. Offer them potential they can't get in the corporation.

During work celebrate every little win. Give them all the credit and take all the blame on yourself.
5. Audience

Building an audience or community > paid aquisition.

I just started building in public and WOW, it's so incredible to get so much attention.

Attention = inbound clients, partners, investors.

Get on that Twitter and build your network!
More audience.

Building your own audience is hard. Start from being active in other communities.

SPAM and FRAUD are your worst enemies in all the channels.

Be genuine, helpful, feedback and you will get a lot of attention

6. Marketing.

My path:
a. didn't do any marketing - no growth
b. hired an agency - no growth
c. became a marketer - 4x growth in 1 year

Skip a and b.

More marketing

For over a year content marketing Quora was bringing us 80%+ new leads and we could not find other channels.

This was a nightmare. What if they ban me or anything else? Then we are done!

Now we are diversified
7. Agencies.

We hired 2 agencies (PPC and SEO) in the early days. Wasted around $50k, a bunch of time, and got close to no results.

Then we did the same work ourselves and everything worked. Do the math.
8. Influences.

I discovered this in year 5, but the founder must be the startup's biggest influencer.

With almost no following I get a lot of attention. Imagine if I started this from day 1 πŸ‘€

9. Mentorship

Peers > Mentors.

I joined a mastermind group last year and this was a major shift for me.

Surround yourself with peers on ~ the same level. You will get support and a lot of insights.
10. Feedback

Through I delegated most of the functions, I got isolated from clients. No feedback - you are blind.

For 2 years I tried to target the wrong customers even though they were bringing us 10% of revenue.

Talk to clients on a weekly basis!
11. Delegation

At start, I was doing everything. w/ first hires, I micromanaged, completed their tasks instead of giving frameworks.

The better way to do it
β€’ create docs how to do the role and spend a lot of time onboarding
β€’ trust their decisions and let them make mistakes
12. Transparency.

It's hard to switch from a small team mindset. The bigger the team got, the less there was understanding what is happening. I didn't hear the feedback and it slowed us down.

This helped:
β€’ OKR
β€’ 1on1
β€’ personal weekly planning. email sent to everyone
13. Priorities

Picking what to work on is easier than saying NO to things.

Biggest example - conferences. In year 1 I exhibited on WebSumit. $3k + 1 week = no result.

So many things I had to say no to...
14. Stress

Stress β‰  success.

I was miserable for 3 years. Worked overtime, didn't sleep well, didn't exercise and productivity was πŸ‘Ž

Now I take care of my mental and fiscal heals, feel much better, work less, and accomplish much more.
Follow me for future threads here @volodarik

I share a lot of stats and experiments on the way to grow lemon.io from $2.7m to $10m in 2021.

β€’ β€’ β€’

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More from @volodarik

25 Mar
In early days I did all our copy.

It sucked so bad. Good thing, I made friends with people who taught me how to write.

Copywriting is the #1 skill for entrepreneurs. You write emails, articles, landing pages every day, and it helps you grow.

This will 10x your copy πŸ‘‡
First, let's talk fundamentals:

Users on different stages of awareness will respond to a different language.

β€’ Most aware readers understand your solution and are ready to purchase
β€’ Product-aware readers are learning about your product. Free trials, demos will help conversion

β€’ Solution-aware readers are considering solutions to their pain/problem

β€’ Problem-aware readers are dealing with pain/problem

β€’ Unaware readers haven’t experienced the problem
Read 14 tweets
22 Mar
Let's talk GREAT brands.

They stand for what they believe in, even though it can play against them.

Look at what Nike did supporting Kaepernick potentially losing in sales and brand loyalty.

🧡
In the 5th year of his professional career, Kaepernick began kneeling on the sideline at games during the national anthem to protest social injustice and police brutality.

First, he didn't get any attention. Then more player picked it up, and THAT guy said:
"Get that son of a bitch off the field right now"


Kaepernick ends his contract with the 49ers in 2017 and can't get into another team as other team owners are blackballing him.

Enter Nike part IπŸ‘‡
Read 7 tweets
6 Mar
I hired 32 people and fired 10 of them.

We are growing like crazy, but I made every mistake in the book.

*Non-obvious* lessons from early hiresπŸ‘‡
1. Noone gives a shit about you until everyone worships you.

This goes for investors, users, and especially job seekers.

The competition for good talent is even more brutal than for market share, and until you are unknown...

YOU LOSE!
So even before you start hiring, make yourself known.

The easiest way to do that is to build in public. It will help you to attract attention from everyone.

You can also start being smart-ass in media and local communities.
Read 15 tweets

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