In honor of @colmmacc being elevated to VP, a thread on my experiences with him. Somewhere a bunch of @awscloud people just flinched and didn't know why.
First, VP / Distinguished Engineer is the top of the IC track at AWS. There's no higher job level; in all of Amazon there are less than 2 dozen the last time I counted. It is seriously No Joke.
I've encountered Colm on a few different customer issues, to the point where I started to grow suspicious. "Does AWS know that I'm involved here, and they're bringing him in because they know I respect him mightily?"

Of course not; AWS doesn't communicate internally that well.
Instead, he was being tagged in because these were ridiculous problems that on their face made no sense--and he was one of the people who's implicitly trusted to figure out what's going on. He always did, but that's not the most impressive thing I've ever seen.
No; the time that @colmmacc seared himself into my mind as The Best of AWS was when I sat there and watched a unicorn client say to his face that the @awscloud engineers weren't very good, because if they were they'd work at the unicorn instead.
"And that's when the client got punched in the face" is how you'd expect that story to end, but Colm just smiled, took it on the chin, and kept diagnosing the issue like a professional.

SURPRISE it was the client's fault. But the memory stuck.
When it comes to the technical things he does, saying that Colm is better at it than I am is like comparing a baseball Hall of Famer to a Little League player whose most valuable contribution is keeping the bench warm.

But never once has he made me feel that way.
Engineers are easy to find. Great engineers are harder to find. Great engineers with an uncrackable veneer of professionalism are damned near impossible.

@colmmacc is all of that and more: he's someone that lifts up every single person he encounters, whether he knows it or not.
Usually I reference the "Hire and Develop the Best" leadership principle with a mocking tone. In Colm's case, it's very real. Both in terms of his elevation, and his ability to uplift entire organizations just by spending time around them.
So congratulations to @colmmacc. You're a shining example to not just AWS, but the industry as a whole--and beyond.

Thanks for being you.

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More from @QuinnyPig

2 Mar
As threatened, today I'm going to talk about pricing. This one will likely result in... feedback.
So, as you've probably heard if you've worked with, met, passed on a street, been in the same coffee shop as, or just had a dream about @jonathanstark, "hourly billing is nuts."

I used to disagree vehemently. I no longer do.
Unless you're an attorney, people are going to cap out in terms of what they pay you somewhere around $250-$300 an hour.

That's good money, right? $600K a year assuming 40 hours a week. Let's start there.
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2 Mar
"Join now to watch the Microsoft Ignite keynote!" Image
There we go. And as an apology for the trouble, @Microsoft has disabled the social profile nonsense. Image
What kind of crapass "cloud" conference is this?! They've got pre-keynote streams so you feel engaged and involved, they bother to *mention* the virtual sponsor expo hall so customers know it's there...

MS has so much to learn from AWS's approach to half-assing things.
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My personal guide for burned-out employees with chips on their shoulders. I recommend none of these. I am guilty of all of these. This is why I'm a terrible employee.
Put expenses on your own credit card and then submit them. If you experience pushback, stare them dead in the eye and say "okay, so don't pay it." See if they call your bluff.

(They almost never will.)
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Emergencies aren't "someone else fucked up the planning."
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How to position yourself.
It's natural to want to be the jack/jane-of-all-trades; anything within the vague realm of technology being what you do.

It's also a mistake.
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Generalists don't get recommended.
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1 Mar
Let's pick up my thread from a while back. I'm not *quite* ready to start building in my @awscloud account. I must secure it first!
Detective? GuardDuty? CloudTrail logs? Etc. etc. etc...
I click "enable" and am confronted by something that makes no sense whatsoever to me. IAM account? SSO account? Amazon account?

Remember, this shitposting account is just one, not a full org. AWS Detective copy is useless or worse.
Read 11 tweets
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I have a meeting with a Microsoft person in a few minutes, so it's once again time to do battle with @MicrosoftTeams.
Click the enable button, it lands here.
docs.microsoft.com/en-us/Microsof…
Looks enabled from everything I can see, but the client stubbornly refuses to recognize this. Hrnnnn...
Read 7 tweets

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