Over the last few weekends, I had some eventful conversations with a few of my design pals about the challenges of being a designer in a high growth tech environment. Sharing a few ideas from them.
A thread on design and mental wellness 🧵
1. Your designs are temporary.
Both you and your designs will be replaced eventually. The more digital your work is, the lower are the chances of it being permanent. But the stress your work causes could cause irreversible health damage. Mental health is a priority!
2. Pick your battles wisely
Everyone will have an opinion on your design. Be it an icon or a customer journey map. It's not worth fighting every opinion. Choose your battles wisely. Pick the ones that create long term positive effects.
3. It's okay to not 'design' in public
Tweets, substack, clubhouse, YouTube, Instagram of designing in public are tamasha. If you don’t feel like doing it, don’t do it. The podcast that you were not invited to doesn’t define you as a designer but doing good design work does...
...Every individual who is putting themselves out there is trading their personal time for something else. Advancing your design career through public appearances is one of the way, not the only way. You are better off spending that time building your personal relationships.
4. Keep the joy of design alive
No Indian parent forced their kid to become a designer and if you are one, then, 'design' must have sparked joy in you. It's easy to lose the spark while working a design job. Pick up things that excite you without the pressure of OKRs and KPIs.
5. Build your own voice
If you are supposed to design what the user wants, then why aren’t teens allowed to consume alcohol? Question design principles that you were taught. Read books, deconstruct designs, talk ethics, take a stance and build your opinion. Don’t be a sellout.
6. Pursue happiness
The question of what is happiness is a very personal and internal journey. Reflect upon it from time to time by picking the right signals. In 'happiness', the journey is important that the destination like any good design project.
Have a great a day 🎩
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I'm doing a UX deconstruction of Bharat focussed apps. The aim is to throw light on the interesting mental models built for new internet users of India.
What is Sharechat?🤔
Sharechat is a regional social network predominantly popular among emergent users. The app allows you to browse, share and download content across 14 Indian Languages.
Psst: English is not one among them
Origin story 🌤️
Around 2015, the founders of Sharechat came across a post in a Facebook group that requested users to drop in their mobile number to receive HD pictures of Sachin Tendulkar. They observed that hundreds of people had shared their mobile number in the group...
I moved to Bangalore in 2015 and stayed in a studio apartment near Koramangala. I started making regular visit to a small tea and condiments shop near on my way home.
The shop was run by a Malayalee who hailed from a small town in Kerala. He was known by the name PM.
Everyday I visited we would share a smile and good morning. We never spoke more than that. Infact I don't even know the name of the shop. It was called the 'Chetta's shop'
When I decided to move homes in 2017, I informed him and promised him to visit him whenever I'm around
I have moved 4 homes since then. But it became my ritual to visit his shop for a tea whenever I was in Koramangala. He was the sort of person I had to catch-up with.
As our visits became infrequent we shared more than good morning. Asked about each other's health and life.
How HDFC Bank changed the landscape of banking with technology?
A short history of innovation by the OG fintech giant.
A 🧵
During economic liberalisation, RBI started issuing private banking licenses in India around the early 1990s. Housing Development Financial Corporation which was a housing finance provider was one of the early members to receive the license along with Axis, ICICI and IndusInd.
Deepak Parekh who was the MD of the mortgage provided doubled down on Mr Aditya Puri to run the bank. Mr Puri, who was a rising star in Citibank Malaysia was persuaded to come back to India and build and bank that India needed.
1. Field agent incentive:
For every QR code activated, the field agent gets a commission and the store owner gets a cashback. A value proposition for both the parties to add another QR code to the storefront.
2. Multiple bank accounts:
Most of the small retailers have a savings bank a/c and when the bank observes an increase in incoming transactions, the owner is contacted to convert it into a current account.
Hence they activate multiple QRs linked to different savings accounts.