Want to master business writing?

You should.

Top business ppl like Jeff Bezos, Warren Buffett, and Sherly Sandberg have mastered the art of business writing.

One Bezos shareholder letter and you'll notice it.

It can be taught.

Give me 5 min 🧵
1. Business Writing Is About Clarity and Persuasion

How to do this?

Keep things simple.

Simple = Persuasive

@ScottAdamsSays, “A good argument in five sentences will sway more people than a brilliant argument in hundred sentences.”
2. Remove Useless Words

Cut out the extra words.

Prune your sentence.

Don’t use words that you think add a little zest.

For example:

“The very best way to do this” - wrong

“The best way to do this” - right
3. First Sentence Is Your Attention Graber

@samparr says, “to punch the reader in the face with your first sentence.”

Your first sentence is everything.

It’s just like fishing.

Your first set the hook. Then you reel the fish in.

Your reader is no different.
4. Short Sentences

The writer's K.I.S.S.

Keep it short stupid.

Each sentence should focus on one idea.

Many thoughts in one sentence are confusing.

Warren Buffett’s infamous annual letter to shareholders averages 13.5 words per sentence.
5. F*ck a Cliche

Don’t use them.

They’re unnecessary placeholders in writing that should be scratched.

Replace the word or phrase.

I wish I could say they increased conversions by 35%.

But no, they’re lame.
6. Active vs. Passive Voice

Passive: Each idea is organized in your brain.

Active: Your brain organizes each idea.

An active voice uses the sentient structure: subject + verb + object 

It’s easier for your brain to imagine the object before the action.
7. Tell Stories To Simplify

Your brain spazzes when something is too complex.

Consumers experience this too.

To simplify it, tell a story.

A story will help break down complex ideas into digestible info.
I learned these from studying two greats:
@ScottAdamsSays
@theSamParr

They wrote it first:

Scott -bit.ly/2QxmVGL
Sam - bit.ly/3gjsKm7
Would this help you?

- marketing breakdowns
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If so, follow @alexgarcia_atx :)

Because I'm writing a thread for 28 days straight covering everything marketing.
It's also a daily newsletter that I send to 2k+ marketers. (over 50% of them open it daily)

You can join them 👇

bit.ly/3flYp6b
1. It's about clarity and persuasion
2. Remove useless words
3. First sentence is an attention grabber
4. Short Sentences
5. F*ck a cliche
6. Active vs. Passive
7. Tell stories to simplify

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More from @alexgarcia_atx

18 Apr
Small changes on your site can lead to a drastic ROI.

Thousands of eye-tracking studies show how users scan through web pages.

Optimizing for this will increase conversion rates.

Small changes = Big Money

Use these 7 hacks to optimize your site 🧵 Image
1. The Top Left Corner Is Valuable

A user just visited your site.

The page loads and they’re ready to start scanning.

Here’s how ppl scan the above the fold:

- Start in the top left corner (#1)
- Scans to the right and a little lower(#2)
- Scans the rest of the section (#3) Image
What you should do:

- Top left corner should be your value prop (priority #1)
- Underneath it should be the sub-headline that shows how you create/provide the value (priority #2)
- On the right should be your product photo/social proof/ or lead form (priority #3) Image
Read 17 tweets
17 Apr
Great marketers steal.

If there is any brand you should steal email marketing tactics from -- it's Airbnb.

They use it to perfection to acquire users and retain them.

Steal these 7 emails 🧵 Image
1. Welcome Email

You just signed up for an Airbnb account.

Here’s the next email you’ll receive.

A welcome email that:

- Gives you a glimpse into a stay and experience (above the fold)
- Shows you social proof w/ guests & hosts in the photos (notice they’re all smiling) ImageImageImageImage
- Tells you what to do (find a home)
- Tells you not to worry (kills doubt)
- Shows you how to become a host

Your welcome email should be a helluva experience.

It should:

- Explain process/product
- Answer questions
- Provide value
- Kill Doubt
Read 18 tweets
15 Apr
Content marketing influences relevance.

Relevance means people talking about you.

This makes a content marketing strategy essential to growth.

Here are 7 tips to create a content marketing strategy that drives long-term growth 🔍
1. Use the topic-cluster model for SEO

The topic-cluster model organizes blog posts under the umbrella of a certain topic.

They all live under one page.

That page is a broad overview of the topic.

There, they hyperlink to more specific content under the pillar content.
For ex:

Topic: Paid Media

Pillar Content: Paid Media

Cluster Content: How to write copy for Instagram ads, A simple guide to launching your first ad, 5 Steps to high converting funnels
Read 16 tweets
14 Apr
What do Airbnb, Facebook, Spotify, Hubspot, and Slack all have in common?

They all have a North Star Metric that influences their long-term growth.

This means the one metric that all business units focus on.

Here's the breakdown 🧵
So, what’s the North Star Metric?

The NSM is the core metric of your business's growth.

It's one metric, but it’s two-fold:

- The value you provide to a customer
- The direction of the company’s long term growth

If your NSM grows, your company grows.
But, your NSM isn’t revenue.

Ward van Gasteren says, “Revenue is the price your customer pays. North Star Metric is the value your customer gets in return for that price.”

Just because the revenue is there doesn’t mean the value is there.
Read 17 tweets
12 Apr
Ever heard of the PayPal Mafia?

It's a team of former PayPal employees so prolific that Business Insider labeled them "The Richest Group Of Men In Silicon Valley."

After leaving PayPal, many of them went on to build some of the largest companies we now know.

Here's the list 🧵
1. @peterthiel

Peter Thiel was the co-founder and CEO of PayPal.

He was referred to as the "Don" of the PayPal Mafia.

He earned $55m after selling PayPal to eBay.

His net worth is now over $2B.
2. @mlevchin

Max Levchin was also the co-founder of PayPal and the CTO.

He was called the "consigliere" of the PayPal Mafia.

Levchin made $34m from the sale to eBay and then founded Slide.

He sold Slide to Google in 2010 for $180m.

His net worth is $300m+.
Read 24 tweets
12 Apr
Dropbox went from 100k registered users in Sept 2008 to 4m registered users by Dec 2009.

Inspired by Paypal’s Refer-a-Friend program, Dropbox created a referral program so epic that it 2x its user base every 3 months for 15 months.

Here’s how they grew 3900% in 15 months 🧵
First, when I say an epic referral program, I mean it.

Look at these numbers:

- Sept 08: 100k registered users
- Dec 09: 4M registered users
- Sept 2017: 33.9M users, 10b valuation, +1B in rev.

According to the founder, Drew Houston, referrals increased signups by 60%.
How did they come up with this referral program?

By copying the model from PayPal and altering it to fit their business.

In 2000, Paypal launched its Refer-A-Friend program.
Read 20 tweets

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