1/ Cash App overtook Venmo by embedding itself in culture and by targeting *all* of America, not just NYC, SF, and LA.
Over 200 hip-hop artists have name-dropped Cash App in their songs—the app has captured the zeitgeist in a way that Venmo hasn't been able to.
👇👇👇👇👇👇
2/ Venmo had the headstart, founded in 2009 to Cash App's 2013.
The founders wanted to pay each other for a weekend trip without writing a check, and figured they should be able to use SMS
It was a similar insight to the one PayPal had a decade earlier with payments over email.
3/ Cash App was created by Square in 2013 and operates like a startup inside Square.
While Venmo took off in big cities like NYC and LA, Cash App focused on the South.
Payment network effects are often hyper local: you sign up for the app that your friends are using.
4/ While Venmo went after affluent people in cities, Cash App targeted underbanked, often low-income communities. It took off in Atlanta & grew from there.
As Jack Dorsey put it: “People use Cash App as their primary bank account, and in some cases their only bank account.”
5/ Cash App outmaneuvered Venmo with savvy marketing and partnerships.
It gave away $100K as part of a promo with Travis Scott.
It worked with Megan Thee Stallion twice last year, including with Cardi B around the release of WAP.
It's sponsored Joe Rogan & even esports teams.
6/ Cash App's Twitter game is 🔥🔥🔥
It cultivates a brand ethos built around hustle culture.
On #CashAppFridays, the company gives away money to people who tweet at it.
7/ The rapper Amine says: “This isn’t even just rap, this is just Black culture in general. Venmo is people in your business, and we don’t like people in our business.
"Venmo is made for white culture. 'Drinks with Sarah.’ The 🔌 for the electricity bill. Venmo’s like the feds."
8/ Over time, Cash App has used savvy marketing, partnerships, and mainstream appeal to infiltrate all of America. Just watch this map turn from red to blue.
1/ Survey of Gen Zs—66% prioritize financial stability over doing something they enjoy. This is a pretty stunning reversal from the Millennial mindset.
We're seeing the ripple effects of a generation that grew up during the financial crisis.
(Source: XYZ University)
2/ In David Brooks' words:
“Children can now expect to have a lower quality of life than their parents, the pandemic rages, climate change looms, & social media is vicious. Their worldview is predicated on threat, not safety.”
3/ This worldview built on threat instead of on safety is clearest in young people's distrust of institutions & companies.
Many watched their parents work within “the system” and be promised good lives and stable jobs—only to be laid off during the recession or pandemic.
1/ I continue to think that Baby Boomers are tech's most underserved demographic. Huge market + decades-long tailwinds.
Every day, 10,000 people in the US turn 65. By 2040, 1 in every 5 Americans will be over 65, and 50% of the population is already over 50.
2/ Baby Boomers are already the wealthiest generation in history, collectively earning double that of the “Silent Generation” above them. Boomers control 70% of U.S. disposable income and 50% of U.S. consumer spending dollars.
Yet just ~5% of advertising dollars target Boomers.
3/ And they're underratedly tech-savvy.
Boomers make up a third of all internet users, 90% have a computer, and 70% have a smartphone.
30 million US Boomers call themselves “heavy Internet users"—roughly defined as using the Internet for 15 hours or more each week.
1/ In 1957, Walt Disney drew his company's strategy (sketch below). It centered around content: good content fueled parks, merchandising, film & TV etc, all powering Disney's flywheel.
Disney has stuck to this strategy for 64 years, while also evolving to fit a changing world 👇
2/ I'm fascinated by how deeply Disney is embedded in culture (all around the world) & by the emotional reaction to the Disney brand. It all comes down to its characters & stories.
Disney's beating heart is its content—for example, *all* of these characters are owned by Disney:
3/ Disney is at its best when it's producing high-quality IP. Its 90s resurgence was driven by fresh stories:
1989: Little Mermaid
1991: Beauty & the Beast
1992: Aladdin
1994: The Lion King
1995: Pocahontas
1997: Hercules
1998: Mulan
1999: Tarzan
1/ One of the biggest misconceptions about the creator economy is that it’s just a consumer trend. But if creators are the new businesses, they need the same B2B infrastructure. @GetJuice is building it.
2/ The term "creator economy" became more popular recently, but the phenomenon isn't new. It traces its roots to YouTube.
YouTube transformed culture by letting anyone produce and distribute online video. The floodgates were open, and a new creative class seized the opportunity.
3/ YouTubers were actually first called “YouTube Stars”, but that rang hollow. YouTubers weren’t just the talent on screen; they were the director, writer, producer. They weren’t the vessel through which art was delivered, but the creator manifesting it.