This is why social media platforms need human moderators in addition to AI. AI cannot detect nuance. The money is there to hire moderators and country-specific ones in particular. In South Africa those who cater for all 11 languages. flip.it/rkpP-8
“...language AI technology, still struggles with one of the most basic applications. In a new study, scientists tested four of the best AI systems for detecting hate speech and found that all of them struggled in different ways to distinguish toxic and innocuous sentences”
“The results point to one of the most challenging aspects of AI-based hate-speech detection today: Moderate too little and you fail to solve the problem; moderate too much and you could censor the kind of language that marginalized groups use to empower and defend themselves.”
“What’s exciting about the new study is it provides a fine-grained way to evaluate the state of the art. Jigsaw is now using HateCheck to better understand the differences between its models and where they need to improve.”
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