Each time I talk to a journalist, I am asked why companies like Twitter don't do more to stop disinformation, targeted attacks, bots, and toxic trolls? My answer is they can't, but not from a lack of trying, but because they are understaffed and under-equipped. Let me explain...
For this example, let's use Twitter: Twitter has over 1 billion users and approximately 330 million monthly active users. Twitter has nearly 6000 employees, and to keep it simple, let's pretend every employee focuses on keeping the platform safe and removing bad accounts...
For every Twitter employee, there are 55,000 accounts. In comparison, there are 328 million people who live in America and an estimated 800,000 law enforcement officers. So for every officer, there are 400 people. But the Twitter numbers are significantly worse than that...
Not every employee at Twitter focuses on removing bad accounts, so a small number of people are trying to "police" millions of accounts. Even with machine learning and artificial intelligence, they don't have the manpower to tackle the issue. So how do we solve the problem?...
I firmly believe there isn't a silver bullet, and to solve the problem, it will require a multipronged approach. It will require 3rd party companies, lawmakers, and users to work together to solve the issue. The current system clearly isn't working, and we must try new ideas...
1. Twitter should make it significantly easier for companies like Bot Sentinel to integrate their technology into Twitter as a plugin that users can enable. Companies shouldn't have to create browser extensions and/or 3rd party mobile apps just to make the platform safer...
2. Hiding replies isn't enough; people can still see the replies. Users should be allowed to delete toxic replies to their tweets. Deleting replies will solve many of the problems we see. There can be "safeguards" to prevent users from abusing the delete functionality...
a) When a reply is reported x number of times by users, the reply can be deleted by the original tweet's author.

b) If an algorithm determines the reply is inappropriate, the original tweet's author can delete the reply without it being reported by other users...
3. I love Twitter, and I think many of the employees are amazing people, but the reporting system sucks badly. I have reported obvious violations of Twitter's rules like doxxing, and the tweet remained up for days. The reporting system and algorithms must be revamped...
4. Lawmakers must pass new laws to address coordinated attacks on social media and people who are paid to post disinformation. If influencers are paid to tweet "vaccines don't work," we should require influencers to disclose they are being paid and disclose who is paying them...
These are just a few ideas, and I am sure some people would disagree. However, most of us can agree that the current system isn't working and something must be done to fix it.

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More from @cbouzy

29 May
🤖The other day I let everyone know we were releasing the next generation of our classifier and classification model. I stated some scores would go up significantly and don’t open support requests because your score changed. Of course, people opened support requests anyway...
Please take a moment to read this entire thread so you can better understand why some scores went up.

We use millions of tweets to train our models, and we have over three years’ worth of data that helps us ascertain normal interactions versus interactions outside of the norm...
In simple terms, we understand how millions of people interact with each other on a granular level, and we also know which accounts are likely to be suspended based on our models. However, a classification model is only as good as the data used to train it and how recent it is...
Read 9 tweets
29 May
Let's be clear here, the GOP is using disinformation tactics to rewrite recent history. So here is the truth...

1/6 wasn't a peaceful protest or just another day at the Capitol Building. It was an attempted insurrection incited by Trump and several Republican lawmakers...
Antifa didn't plan or take part in 1/6, the people you see in the videos are Trump supporters. They were not peaceful protestors, nor were they on a tour, they were at the Capitol Building to murder lawmakers and keep Donald Trump in office. Your eyes aren't deceiving you...
Ashli Babbitt wasn't an innocent victim or some naive woman that didn't know what was happening. Ashli was trained in the military and she knew what she was doing was akin to treason. Ashli Babbitt was shot because she was trying to breach the House Chamber doors. Period...
Read 4 tweets
3 May
In his haste, Ryan Knight tweeted invoices the prove he paid under $500, but he raised $5,183, and told everyone he paid $10,000. My work here is done.🤓😂
Ryan Knight unblocked me, responded to this tweet, and then blocked me again. I just blocked him to prevent his stealth replies. His explanation doesn't add up.
It's clear Ryan Knight had pet insurance and they paid most of the bill. If the vet clinic was charging his card on file it wouldn't show a credit balance.
Read 7 tweets
3 May
Let's start with the obvious. The age of the dog changes in just a few days.
Three of the medicines the vet prescribed for Rugby expired in 2001. Um... what?
The invoice shows Rugby was in the hospital for 5 days, and not the 6 or 7 days Ryan claimed.
Read 8 tweets
2 May
OMG... I just took Liam outside for fresh air, and my neighbor came over to talk. His wife is a teacher at my daughter's school. He said India is fine, more people will die under Biden than Trump, and Hunter Biden and Hillary Clinton is profiting from the pandemic.
If you are wondering, he is a person of color. This is the second person on my block that has something similarly crazy to me. WTF is happening?!
Are profiting*
Read 4 tweets
2 May
Do you want me to do thread on how I discovered Ryan Knight's sick dog GoFundMe was a scam?😇
I guess that is a yes!😂

I promise this is one wild ride, so get a drink and some popcorn...
First, I noticed Ryan Knight tweeted the same photo of his dogs every few months for approximately seven months. It's not damning information, but I thought it was odd a dog lover with multiple dogs was recycling the same photo... ImageImageImage
Read 28 tweets

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