ED staff are VERY resilient. We face daily exposure to the illness, injury, intoxication, violence & distress of others. These findings resonate with other #wellbeing research suggesting social & organisational factors – as well as personal strategies - are key (2/8)
To provide a coherent, actionable analysis of a #qualitative data set > 100,000 words, we reported key themes under summary domains: 1. Facilitators: What matters most? 2. Barriers: What gets in the way? 3. Opportunities: What can be done? (3/8)
We found that Emergency Department staff want to provide high-quality, compassionate care, but often do not have sufficient time or resources (4/8)
We found Emergency Department staff have a lot of professional pride and really appreciate working as part of an inclusive, supportive team (5/8)
We found Emergency Department staff really appreciate learning through professional development opportunities, mentoring & education (6/8)
So how can we improve ED staff wellbeing?
👉Resource staff to provide the high-quality patient-centred care they aspire to deliver
👉Act against violence & abuse
👉Encourage supportive, inclusive teams
👉Prioritise learning & development (7/8)
Our second paper - detailing the shockingly high rates of burnout amongst ED staff - should be published, soon. More information about the Workplace Wellbeing at Emergency Departments study is available here: woweated.com (8/8)