Thread by @hlgriffin

Leaders on @The_ACNA were given all the info they needed to start protecting survivors and begin. building trust.

They didn't listen to some pretty basic, low bar requests.

https://twitter.com/AaronMHarrison/status/1421173749005668362

Even someone who didn't care about survivors but cared about basic institutional image management could do better than this.

Instead, we get more leaders who are overconfident in their own judgment who don't listen carefully to the voices who matter most: survivors & experts.

I don't know how many times we have to say that sincerity and good intentions are meaningless if leaders don't listen and humbly learn to act wisely so they don't compound the harm done to victims and survivors.

The arrogance of people who are sentimental in their good intentions but not humble about their limitations does more harm than people who are malicious & manipulatively self interested.

The sentimental and arrogant do more harm because of the appearance of goodness.

Sentimental, arrogant, unrteachable leaders who can't clue in after repeated institutional failures to the reality that they don't know how to lead in a high stakes situation expose their own inadequacies.

It takes so little to say "Let's make sure we understand what has happened so we don't lose more trust by repeating the same mistakes as the @MidwestAnglican leadership. Let's show that we are listening."

It takes only basic self awareness to look at this situation and think "Let's check in with @ACNAtoo and make sure we understand what they are asking. Let's make sure that we are trying to help in ways that are not going to cause further harm or lose more trust."

Even a not particularly good leader would look at this situation and say "Let's make sure we don't make our institution look worse by carefully listening to the pretty basic requests of this group of survivors who have demonstrated that they won't protect our institutional image"