Just joined the second #QLabCymru #LabordyQCymru workshop on #CovidRecovery

This is a series of workshops on offer by Q Lab Cymru. See dates for future workshops in the next tweet

#QITwitter
#QLabCymru #LabordyQCymru workshop dates are shown below. Find out more:

phw.nhs.wales/services-and-t…

#QITwitter #CovidRecovery
.@desbrown67 is introducing the Skills for Collaborative Change, created by @HealthFdn and @nesta_uk for @theQCommunity

You can read more here: q.health.org.uk/resource/skill…

#QITwitter #QLabCymru #LabordyQCymru #CovidRecovery
Hearing from the Dementia Programme team: this is a great question! Should we ask this more in improvement?

#QITwitter #QLabCymru #LabordyQCymru #CovidRecovery
"Relationships are built by shared experiences" - @MichaelaMorris8

This is a wonderful approach to improving outcomes and experience!

#QITwitter #QLabCymru #LabordyQCymru #CovidRecovery
Here is a link to further reading on this piece of work: phw.nhs.wales/services-and-t…

#QITwitter #QLabCymru #LabordyQCymru #CovidRecovery
Nigel Hullah says "It’s not coproduction that brings about relationships and change. It’s relationships that bring about coproduction and change."

@3NDWG

This sentence should be included in all co-production resources!

#QITwitter #QLabCymru #LabordyQCymru #CovidRecovery
Three top tips from @DrNElliott

1. Dedicate time to cultivating relationships - it does take time and work to build successful relationships. It should be a relationship that is mutually beneficial

#QITwitter #QLabCymru #LabordyQCymru #CovidRecovery
2. Active listening and valuing contributions. Good communication, creating a space for contribution without judgement

#QITwitter #QLabCymru #LabordyQCymru #CovidRecovery
3. Building trust; people know you will follow through on actions that you commit to and that you keep people up to date. Knowing what expectations are.

#QITwitter #QLabCymru #LabordyQCymru #CovidRecovery
Guto Davies adds on to what @DrNElliott said and talks about the importance of transparency and respect of people's different views.

#QITwitter #QLabCymru #LabordyQCymru #CovidRecovery
Great questions for us all to consider...

🔸How do we approach challenges?
🔸Make decisions?
🔸Interact with people, tools or systems?

Then ask, what? So what? Now what?

#QLabCymru #LabordyQCymru #CovidRecovery #QITwitter
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More from @LouWaters_QI

28 Jun
Looking forward to joining this virtual workshop today with @ALPHAcademy at @BangorUni

"Healthy behaviours in individuals & systems: what drives behaviour and how can we harness it?"

Tweets will appear below as a 🧵

#QITwitter
@ALPHAcademy @BangorUni Prof John Parkinson introduces the outcomes of today's workshop! So pleased to be attending today!
#ALPHAcademy #ILAWorkshop
When we diagnose the problem in Improvement.....how often do we consider the behaviours needed for the change to succeed and how to influence them? How often do we walk in the shoes of those involved in making the change happen?

#QITwitter #ALPHAcademy #ILAWorkshop
Read 20 tweets
9 Jun
Thanks to Andy Crosbie @CIACIC1 for a fab talk on The Role of Learning & Emotions in Systems & Systems Change.

He talked about how much of the learning that takes place, is Training in Best Practice. And whilst this is important it is not enough for a healthy system & employees
Andy says, the 3️⃣ key roles of Learning in Human Learning Systems (HLS) are:

🔸️Adaptive (sense-making & Improvement)
🔸️Social (trust building)
🔸️Motivational

We also have 3️⃣ INTRINSIC MOTIVATIONAL needs (@DanielPink)

🔸️Autonomy
🔸️Mastery (learning)
🔸️Purpose
Andy comments that...

"Learning is an essential component of a healthy system"

&

"Any system that acts as if learning is a luxury is actively stagnating"

He questions whether "a love of learning" (by a system's people) could be a marker of system health

What do you think?
Read 7 tweets
28 Apr
Just joining this @NHSElect webinar on Systems Thinking in QI with @RobinD100 and @GarethCorser

#SystemsThinking #QI #QITwitter
I want to share some of the fabulous stuff I picked up in today's Systems Thinking in QI webinar with the wonderful presenting duo, @RobinD100 & @GarethCorser

What is a system? And how can we apply systems thinking to Quality Improvement?

@NHSElect

#QITwitter
Traditional analysis focusses on linear processes & breaking down problems into component parts. But there are also relational influences within a system where variation in a systems part influences other parts of the system which may influence each other in turn.
#QITwitter
Read 19 tweets

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