Most teams/orgs have a certain set of KPIs and OKRs that drives their businessπ
Even though both the terms are often used interchangeably but they are quite different. Let's demystify them & understand what do they mean π§
π OKRs or "Objective Key Results" are a set of goals that help a team/org to focus on key activities which will bring in the desired outcome.
πKPIs or "Key Performance Indicators" are a specific set of metrics that evaluate the performance of a specific team or initiative.
For example, your OKR is to get a pole position in an F1 race. π
Your KPI in this case would be your speed, fastest lap, tyre condition etc. Optimizing your "KPIs" will lead to you achieve your "OKRs" π―
β¨OKRs are mostly "qualitative" in nature whereas KPIs are mostly "quantitative" in nature.
β¨The core difference is that KPIs are metrics that are mostly related to your daily business functions while OKRs on the other hand are more from a future standpoint.
The benefits of having OKRs & KPIs is as follows:
π OKRs help you achieve better business impact
π OKRs help you build a culture of goal management & instils accountability in an org
π KPIs help you understand which activities are low RoI & if you should de-prioritize them
The right of kind of OKRs should be
βAligned with your product/org motives & should be well-defined
β Time-bound & high impact
β Outcome-based rather than output-based
β Example: OKR to give the best-in-class user onboarding experience to your customers
When it comes to KPIs the focus should be on these points:
π₯ A metric that needs to be measured + current value of the metric + target value of the metric
π₯ Example: Decrease CAC by 10%, Increase retention by 20% or increase your uptime to 99%
Having the ability to pick out core KPIs which have a major business impact can be a game-changer. π―
What is interesting to note here is that even though OKRs and KPIs are quite different they complement each other when it comes to building your company's strategy π
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Gamification has become somewhat of a buzzword in recent years, and product managers/designers are eager to incorporate it into modern productsβ
But how does gamification really fit into product design? π§
Gamification is the usage of game mechanics or elements in a non-gaming context such as digital products, services, or brands by adding a gaming edge to it. β½
Did you ever think about why those silly little phone games turn into hours of non-stop gameplay? π
Games are designed to attract and build a natural stickiness in human beings. The happiness, curiosity, and excitement which they trigger in turn can help with:
πBetter engagement
πLoyalty
πHigher retention rate.
We have two YC founders speaking to us about growing their startups during the pandemic π
The panel includes Purya Sarmadi (YC W21) and @segaldoron (YC W21) π₯
Purya Sarmadi is the Co-Founder and CEO at @MedMeHealth. MedMe was founded with the mission to transform pharmacies from dispensing locations to healthcare hubs βοΈπ»
All of us as students have studied Lemonade Stand Economics to understand basic/complex concepts of everyday economics. It helped us understand business models, profitability, Capex, etc. It sold a story, made it more relatable, and hence easier to understand. π
We bring you a similar series for product management where we will explain basics and complex jargon that are often used in the product scrums. We kick-off this series with a very common term in the product space that is CAC or Customer Acquisition Cost.πΈ
CAC in essence is the capital a company spends on acquiring customers for their business. That business can be anything from a SaaS company or D2C companies but for the sake of context letβs assume the business is an on-demand delivery company with an app (like Dunzo) π΅
1/ An early stage fintech start-up is looking for a PM with 2 β 4 years of work experience ideally. They are working alongside a successful entrepreneur on his next big idea.