1) Social 2) Intrigue / Curiosity 3) Value / Status
More on each below 👇🏼
1) Social
First thing the prospect is thinking who you are and where do you fall in THEIR social hierarchy
Are you a colleague of someone or a similar status to the prospect i.e VP / Director etc
Did you get a referral from a PA or from the prospects colleague or boss?
Did you used to go to college with the prospects spouse?
All of these things make a MASSIVE difference in cutting through the noise
One thing you can do is check Linkedin for mutual connections. Then reach out to those people for intros
You can either leverage a social connection OR show you are social by referencing a local event, meetup, tradeshow etc that your prospect is aware of
“Your name came up at Dreamforce”
2) Intrigue / Curiosity
A lot of salespeople try to lead with THEM being curious i.e “your company caught my eye” but that doesn’t work because salespeople are considered low status
If Mark Cuban said “your company caught my eye” the prospect would respond in 30 seconds
So what you need to do is intrigue the prospect by using curiosity to HOOK them
“John [your biggest competitor] just used our tool to get to market 7 months early which led them to raising $20M by XYZ VC.
Let’s discuss opps?”
Or
“We’re piloting a new accelerator for startups that raised at least $2M. You open minded enough to learn more?”
“We’re hand selecting Project Management SaaS companies to test out our leads. Equivalent to the quality of your current MQL’s. LMK”
3) Value / Status
You can sell anything 2 ways:
Using value: amazing tool that will improve OPEX by 26%
Using status: I’m a busy and competent professional that has a ton of insight because I’ve worked with many company including many of your competitors
Use both
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Lots of new followers. For those that have recently followed me, it’s critical for you to learn the 3 traits that make a Chad Salesman:
1) Competence 2) Indifference 3) Empathy
More on each 👇🏼👇🏼👇🏼
1) Competence means you are a highly capable individual. In a sales context, it means you can get the job done successfully AND efficiently (due to your expertise)
Confidence is a byproduct of COMPETENCE
You become competent by completely owning your role and being the expert.
2) Indifference means Outcome Independence
Whether the prospect says yes or no it doesn’t phase you
You treat the prospect with respect but you are CASUAL
There’s a lot of different theories in how to deal with “price” on a sales call
1) some say bring it up in the beginning
2) some say bring it up only at the end
I say it depends.
When i’m selling and the prospect is clearly qualified (company that has $$) then it’s not..
relevant to bring up price on the beginning.
If I have a feeling i’m dealing with a cheap prospect or a cash strapped startup i’ll bring it up in the beginning. Sometimes i’ll be as direct as “Look before we continue, our product starts at $40k a year. Is that affordable?”
If no - end the call
If yes - continue
If yes + objection - you say “Obviously i’m going to tell you why it’s worth that much on this call. We’re just really busy so I needed to make sure you guys can swing $40k before continuing”
1) You don’t always need to SAY something as a response. Sometimes silence or ignoring the message is enough to reframe
2) Not everything your prospect says is worth addressing or even acknowledging. Don’t chase red herrings!
3) Sometimes prospects ask a lot of questions. Whether it’s intentional or not doesn’t matter. Your job as dealmaker is discerning the truly important from the noise
4) You can combat stupid questions with stupid questions to easily break their Frame
5) Trust your gut. Your gut will tell you when you’re losing control of the interaction. That’s when you zoom out and reset the Frame i.e “Guys we’re getting carried away here. You like what we do here right?”
When @BowTiedOx is lifting weights, he’s not overly concerned with how he will look afterwards.
He’s focused on the process (progressive overload) and knows the outcome will take care of itself..
When @BowTiedOctopod is making a delicious meal, he’s not overly concerned with how it will come out. He’s more concerned with following his because he knows the outcome (tasty dish) will take care of itself..
When @BowTiedTetra is doing SEO he’s not overly concerned with how quick his content will rank, he’s focused on the right process of making sure the SEO is optimized and there’s backlinks, then the outcome will take care of itself..