Is going to the office broken?

Based on @Calnewport_ piece in the @NewYorker about me & remote work: newyorker.com/culture/office…

[ a thread ] 💻🏠🌍
🧠 Knowledge work: When knowledge work became a major economic sector in the twentieth century, the necessity to have employees work together around stationary machinery, as in the classic factory model, was curtailed
📍Why Co-location Happened: Knowledge work requires collaboration and access to information, both of which are conveniently served when individuals are physically near each other

Companies adapted the standardized nine-to-five work shift into the white-collar world
🏭 The office-as-factory: the rise of computers in the nineteen-nineties, followed by the spread of high-speed Internet in the two-thousands, upended this status quo by obviating the need for individuals to be in the same building to collaborate or access information
🛑False Start: These innovations led to a telecommuting revolution that began to pick up speed in the first decade of the twenty-first century

It lost momentum as managers experimenting with remote-work arrangements realized it was more complicated than they thought
🚀 Remote-first not remote-only: “The quality of your work is increased by having time together because you have a better sense of shared empathy and coordination

The next phase of remote isn't about remote only but it is very deliverabe about time together physically
⭐️Access to Talent: A remote-first company can hire the best talent in the world

An office-first company can hire those who live in a certain radius of the office

In a knowledge economy, your value is your talent

If companies employ better talent, they are better than you
🏆 How Remote Wins: Decreased overhead and increased access to talent mean remote work is inevitably going to replace the office model completely
🐢 Darwinian Survival: If you and I run companies competing in the same space, and I have better talent and lower staffing costs, I’ll put you out of business

Repeat this enough times, with enough competitors, and the remote-first model will rise to dominate our market niche
🤖 Tech Companies: in March, 2020, @Hopin had eight employees

During the pandemic they grew to eight hundred employees and a valuation of over seven billion dollars

Could a non-remote company do this?
🌐 Startups: Because they build their organizational cultures from scratch, they can sidestep the need to rework existing management structures and habits that depend on an office

The skills learned here will be transferred to larger organizations
📈 Enterprise: you are going to see are remote-working experts emerge who transition from the startups to bigger companies, and then from there to even bigger companies, passing on that knowledge as they go

They will lead the remote work enterprise revolution
💰 Private equity: these firms will begin hiring away remote-first experts from big technology companies

They will buy companies in other sectors, deploy this expertise to help them successfully abandon long-term office leases, and hire better talent
🏔 Remote Domination: The office-as-factory model is not fundamental, but was instead a temporary solution to support collaboration and information access in a pre-digital world dominated by management ideas from industrial manufacturing
🎉 Remote Evolution: The remote-first alternative has been technologically possible for a while now but has been held back by the difficulties of reorienting organizational culture away from the office.

Covid showed everybody that remote work is possible for millions of jobs
Remote isn't about the future of work

Remote resets broken ways of living

Remote is the future of living

FirstbaseHQ.com

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More from @chris_herd

14 Oct
This is the biggest mistake people make when thinking about remote work because:

1. Retention in remote-first companies is typically much higher

2. Relationships are typically much closer in remote-first companies
Lack of meaningful relationships is a deep societal issue magnified by the office due to the elongation of time people spend there

This leads to them having no time for hobbies where they meet people with shared interests

They get less time with the people they care about most
Your closest social contact being chosen by your employer isn’t typically a good thing

It leads to shallow superficial relationships where the deepest common bond is the continued economic success of said employer

Where if that changes relationships end
Read 11 tweets
8 Oct
What I've learnt talking to 2,500+ companies about remote work

[ a thread ] 💻🏠🌍
🏢 HQ’s are finished: companies will cut their commercial office space by 50-70%

The will allow every worker to work from home 2-4 days a week, and come into the office 1-2 days a week
🌍 Fully distributed: ~30% of the companies we talk to are getting rid of the office entirely and going remote-first

Companies doing this have seen their workers decentralize rapidly, leaving expensive cities to be closer to family
Read 23 tweets
3 Oct
The more I talk to people about ‘hybrid work’ the bigger the problem becomes

What companies and workers think think hybrid is are very different

Workers = being able to work remotely whenever they want

Companies = telling workers when they must attend

This will blow up ⏰💣
When both parties say they want hybrid it appears there is agreement

There isn’t

Workers thing that being surveyed during the pandemic means they have made how much remote they want very clear

They expect to be listened to

Most companies won’t
We are about to live through the highest period of turnover between companies in history

And companies will be shocked

“We asked you what we want and gave you what we think you wanted”

This isn’t the great resignation

It’s the great reset
Read 5 tweets
30 Sep
I've spoken to 1,500+ people about remote work in the last 9 months

A few predictions of what is likely to emerge before 2030

[ a thread ] 💻🏠🌍
🚜 Rural Living: World-class people will move to smaller cities, have a lower cost of living & higher quality of life

These regions must innovate quickly to attract that wealth. Better schools, faster internet connections are a must
⏰ Asynchronous Work: Offices are instantaneous gratification distraction factories where synchronous work makes it impossible to get stuff done

Tools that enable asynchronous work are the most important thing globally remote teams need. A lot of startups will try to tackle this
Read 22 tweets
20 Sep
Goodhire recently surveyed 3,500 Americans to understand the current state of remote work

What they discovered will shock every company thinking about going back to an office full-time

[ a thread ] 💻🏠🌍
68% of Americans would choose remote working options over in-office work
85% of Americans believe that their colleagues and other employees around the nation prefer working remotely rather than working from the company office.
Read 14 tweets
10 Sep
I spoke to 10 x Billion $ companies who canceled return to the office due to the delta variant

A few predictions on what else is going to happen

[ a thread ] 💻🏠🌍
☠️ Office Death: leases are expiring and not being renewed

By the time people can return to the office a lot of companies will no longer have space to return to
🏃‍♂️City Flight: workers will continue to leave the cities their offices are located in

Many will end up quitting their jobs if their companies try to force them back to the office
Read 19 tweets

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