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"Thinking about 'Change!?'" with Dr. Gene Hall, PhD

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My agenda for this session.

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What are some of the changes you are currently involved with?

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Which of the changes you listed were treated as an event?

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In fact, change is a process.

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List examples of what’s working well.

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List a couple of the challenges.

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What outcomes could be better?

You have lots of things in place and working.

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What is an area where there is pressure to get greater outcomes?

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If you keep doing what you are doing are the outcomes likely to improve?

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What new programs, initiatives, priorities are being pushed in your setting?

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To make a real difference there will need to be BIG change.

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Looking at your list of changes and challenges, have you been expected to make Giant Leaps?

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Understanding the importance of implementation to change process success is key.

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In change science three major phases of the change process are addressed. Each has its elements and has to addressed in order for a change process to be successful.

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What happens to people during a change process? What are their perceptions and feelings?

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One of the major change sciences addresses the personal side of change.

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As a change process unfolds people have different concerns.

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What concerns about change do you hear from your colleagues?

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For some people their thoughts and concerns are not about the change. They are focused on other things.

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At times the concerns are about “me” and the change means for them personally.

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Much of the time, especially in the Implementation Phase, Concerns are about logistics, scheduling and figuring out how do the new way

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Ultimately, as people get across the Bridge, concerns are about the outcomes from doing things the new way.

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The four categories have been subdivided into what are called "Stages of Concern" (SoC)

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Stages of Concern: Typical Expressions of Concern about the Innovation

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As a change process unfolds, there is a wave motion flow to the intensity of concerns.

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What have you seen with the flow to Stages of Concern as a change process unfolds?

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Implications

- There are many implications.
- What do you see?

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There's a book!

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mehrmohammadi.ir/wp-content/upl…

Thank you!

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