Some compelling trends in the letter focusing on many enterprises' increased obsession with digital twining and the Metaverse. Some of @satyanadella's comments clarify why @Facebook is so passionately pursuing dominant positioning in the metaverse layer.
I'm even more interested to see if and how lagging brands such as @intel, @Sony, @TencentGlobal, and @LGUS take advantage of the opportunity to possibly leapfrog back into prominence.
Short term, brands can exploit #metaverse opportunities to extract profits through temporary sector monopolization. Longer term, I believe brands that commit to serving clients, and society in general, though leverage of the layer will prosper on a more sustainable basis.
As @satyanadella put it, the enterprise metaverse is "...a new infrastructure layer made possible through the convergence of the digital and physical worlds. By combining [IoT], AI, and mixed reality, this platform layer enables the creation of rich digital twin simulations..."
"...of real-world processes/places/things so organizations can monitor complex systems in real time, interact within them using mixed reality, & run simulations to [...] analyze & predict performance"
Next steps will influence not only profitability, but the nature of our society
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Coke Putting Dasani Water in Cans Amid Backlash Against Plastic buff.ly/300Aui5
Let's be blunt: consumers who can't grasp that filtered tap water is *usually* better quality than this bottled stuff are looking for a "pure, fresh" and convenient hydration experience.
While plastic is a proven environmental and ecological hazard, aluminum or other metallic cans have not benefitted from the millions and millions of dollars that the plastics industry invested in fomenting an aura of purity that infects consumer consciousness.
In short, I suspect that shoppers won't go for cans of water as readily as they did plastic bottles. You can't SEE the crystal clear water, and there will be inevitable complaints about the metallic taste, however baseless these may be.
I sat next to a pleasant elder gentleman on the plane yesterday and, during our conversation, I discovered he fervently believes all illegal immigrants coming to our borders are thieves, rapists, and gang members...because the @GOP and Administration told him so.
The man beside me spoke repeatedly of "they" and "them", venomously deriding black, brown, and other PoC as a virus that required swift eradication. I was shocked, but I was seated next to him for 3 hours.
I knew an argument would resolve nothing.
I sought to learn more about him, and soon discovered he was a Jewish Vietnam vet whose parents were murdered at #Auschwitz. I tried to lay before him the parallel of otherwise honorable Germans accepting Nazi propaganda about Jews and the need to wall/fence them off. No success.
If brands choose to have a presence on a social platform, they had better understand, and be well prepared for, the diversity of interactions they will encounter on those platforms. This is probably most crucial on @Twitter.
I'm talking to you @oakley, with whom I've been politely DMing to no avail for the past 4 months. Lesson #1: when a customer shows you the courtesy of quietly lodging their concerns by DM, instead of airing their grievance publicly, it behooves you to be responsive and thorough.
I'm talking to you @Dell, which doesn't get why canned responses don't work in every case. Lesson #2: When bombarding customers with surveys, please make sure the survey links work. When customers are courteous enough to advise you of this glitch, don't send them a bot response!
You don't have to pretend you love a candidate to create a healthy dialogue with their supporters, but you do have to stop unnecessarily badmouthing the candidate and supporters to get the respect and consideration of those voters (not the bots) who admire said candidate.
Some politicians are also heinous individuals with abhorrent beliefs and positions, and those who continue to support them no longer merit my respect, though I will *try* to remain courteous. I know I will never find political common ground with that constituency.
I hope that one day we might find a path to renewing civil and respectful connections as human beings, but that's a long road, to be walked in the future. For now, I want to focus on the people who do - for the most part - agree on how our nation should look/act...
Residential ISPs have been operating under a massively flawed business model for years now, and seem to have no interest in change said model. @ATT@GetSpectrum and others believe that customer churn is an acceptable cost of doing business.
So long as they can successfully seduce an equal or greater volume of new customers each month, to offset loss of customers due to their shady price hikes, these near #monopolies are happy.
Any intelligent market analyst will note, though, that inevitably accelerating changes in technology always disrupt long-established yet unchanging business models. These large behemoths are lumbering along as if their revenue streams are secure.
The 2020 Presidential Race has begun, but candidate smears have been ongoing for a while. I fear centrist/liberal/left squabbling will seriously undermine the prospect of unified opposition to GOP entrenchment, gerrymandering, voter suppression, Russian meddling, & other tactics.
Voters who believe @SenSanders sabotaged @HillaryClinton presidential chances are vilifying his supporters, and effectively alienating them out of spite, it seems. Where is the benefit in this tactic?