How to get $30K+ in revenue from 1 client without dropping a single penny on paid ads.
From a local biz dude who used cold email to nab a multi-year cleaning contract during COVID.
Exact copy + tips to make you 💰 on cold email for local biz below.
// THREAD //
Core Concept: The below definitely is NOT the best cold outreach copy, especially compared to some copywriting geniuses on Twitter. But....it did the trick. Why? 3 key elements:
1. Catching subject line and cheeky 1st line to be a little different.
We've all gotten terrible cold emails that open with "Best product for you, [first name]!!".
Don't be that guy.
Write the subject line in a way that gets people to open your email.
2. Pain Point
The target of the campaign was coworking spaces. I addressed the PAIN POINT of coworking spaces at the time, which was losing members due to COVID, and discussed how we could fix that.
I did not just talk about how awesome we are (which would be boring to read)
3. Create a drip campaign with MULTIPLE follow up emails.
I didn't post those templates, but we got a higher response rate on the follow ups.
Pro tip: My 2nd email subject line was just "RE: Following Up". Include the "RE:" written in the subject line.
Email copy below 👇
SUBJECT LINE: Hi ___, can I buy you breakfast?
"Hi {{prospect.first_name}},
OK maybe a live breakfast isn't the best idea right now with social distancing, but I promise I'll make it up to you after this is all over :)
I came across the {{company.name}} website.....I know that cleanliness and safety is top of mind for your members right now.
My name is Neel and I run MaidThis Cleaning. We've been helping a lot of coworking spaces recently with disinfecting / sanitization.
Not sure if you're looking for a sanitization cleaning service for your office space, but if so, we can help keep your members happy and retention rates high.
Best part - you can market to your members that your coworking space is cleaned to CDC standards and all high-touch areas are disinfected. We'll provide you with posters of this as well :)
Cheers,
Neel
p.s. all coworking spaces get a 10% discount off normal prices right now"
The above exact copy probably won't work as well anymore for coworking spaces, as the pain point likely has shifted.
However, the core concepts are the same....
✔️be slightly different / fun
✔️address the pain point of the target
✔️offer more value (ie posters, discounts)
FOLLOW UPS: One email isn't going to cut it. I recommend having scheduled emails go out 3 days, 7 days, 14 days, 1 month after the initial email, if not more.
If possible, add in a phone call as well. When my staff is short on time, we use Drop Cowboy for automated VM bombs.
Remember that you don't have to have AMAZING copy....on the local biz end, you're probably competing against guys who have very bad copy or don't even know what copywriting is.
Most important to make decent copy with the above sticking points and get going.
Let's break down the ROI:
Cost: $50 (few $$ for someone to scrape leads + software)
Revenue: $30k+ in annual recurring revenue
There is HUGE ROI to be had with cold outreach. You can automate a lot of it too. I used Quickmail.io by @jchatelaine for the drip campaign
Liked this? Retweet and I'll keep posting more like it ✌️
I've been running a 7-figure local service company while being a "digital nomad" for 5+ years.
Here are my must-have tools to run operations at MaidThis:
(Quick thread)
Most important software we use is Slack. The hub of all communication. Everything flowing through Slack. My remote team checks in here every morning, all communication flows through here.
From Slack, my team then manages a lot of reminders and interactions.
Zapier - a must have for any company. Everything has a Zap and we generally will only use software that can Zapier integration. Leads, closed sales, everything gets pushed to Slack + CRMs via Zapier.
Quitting your job to start a biz full-time VS side hustling it. Which is better?
I side-hustled until my cleaning co reached $30K/mo in revenue in 2015. Then I quit my job and booked a one-way flight to South America.
/🧵on what I'd do differently and what you should do/
If I did it again...I'd still side-hustle it. Why? Bc I know myself and I'm naturally more risk-averse.
The big change I'd make is that I would funnel all income from my corporate job into my biz, which I did not do. I played it too safe and sacrificed growth. Bet on yourself.
Even though I didn’t go the quit-the-job route, I do think this sense of "security" from a job is totally false.
A full-time job is like a business with an exclusive contract with one client. If you lose that client, your business implodes. How secure is that?
Smaller markets are often easier & better to open up local service businesses in. Mainly bc you can outrank competition wayy quicker.
Money is green whether you make it in NYC or Omaha....go with the less competition.
🧵 below for which city sizes you should pursue and why
I live in LA, which has a population of around 4M people. NYC is at 8.4M and Chicago is at 2.71M. I think of these as “Tier 1” cities, and likely to have tough competition.
Tough = multiple companies with killer SEO and 500+ reviews on Google (depending on your niche)
If you do decide to go after a Tier 1 city, DON'T go after the entire market. You'll waste marketing dollars and be spread thin.
You don't need a ton of customers to make a lot of money in local services, just the right ones. Select specific neighborhoods and hypertarget.
How To Analyze Your Local Competition In Under 5 Min
I'm going to break down the EXACT 5 things I look at with our franchisees to analyze their Territory and decide how competitive it is.
Guaranteed to save you a ton of $$ and time by knowing which city to go after.
🧵 below
1) GOOGLE REVIEWS: first thing I do is look at how many Google reviews on the mappack the local competition has. Ex: type in "maid service [your city]". Do the top competitors have 500+ reviews each, or just 100+ each? How many competitors have a high volume of reviews?
The companies who have highest reviews + highest rankings will get the lions share of clicks. Simple as that. I want to know how much effort it'll take to get into those top 3 spots
If 10 companies have 500+ reviews in my direct niche, I know it may take a long time to outrank