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Anxiety at Work by @adriangostick and @chesterelton. Their twitter pages hold them out as leadership experts and authors. Let's see what they've got to tell me.
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Uncertainty. This has been a theme I've been looking at a bit in medicine. The authors think that a leader's job is to minimise uncertainty and help employees cope when they can't.
The authors think that a lot of uncertainty is created by "insecure, freelance and contract-based work" which is favoured by capital-owning bosses. Some call the millenials "Generation paranoia".
Leaders should help their teams navigate the uncertainty. They cite FYidoctors as a case study of transparency that helped their workforce be less anxious.
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Some conflict at work is necessary, otherwise we end up working in an echo chamber. Strive for healthy debate rather than unhealthy hostility. People who's opinions are valued are more productive.
"It's not uncommon for some team members to refrain from sharing their views" To overcome this, spend a few minutes at the end offsfdaseting couching theieveryone'ss views
You also need to create a culture and environment where people feel safe to speak up. This reminds me of brave spaces, and also the purges that happened under Mao when people did try to give feedback.
Leaders should encourage higher quality dee by having arguments supported with facts when they disagree.
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"Leaders must have brave conversations about discrimination and systemic bias... the evidence is clear; some people have been historically treated differently, and have suffered as a result."
1/Followup complaints in a timely fashion
2/Create an environment where everyone feels comfortable expressing their true selves. Promote this by being vulnerable and authentic.
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"Members of effective teams feel a powerful sense of belonging." The authors cite a Cornell Uni study of firefighters eating lunch together, and another one about exclusion of professionals.
This is the Cornell study. ncbi.nlm.nih.gov/pmc/articles/P…
Not sure if this is the UBC study. news.ubc.ca/2014/05/29/bet…
I think it is that one. The Harvard Business Review seems to quote it. hbr.org/2017/04/what-t…
The solution? The ten-ten routine. The leaders walk around the office and say hi to everyone and ask how theydoing. And promoting a buddy system.
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"Our cult of overwork is leading to burnout and lost productivity."

Amen
"Many employers promote staff well-being schemes such as relaxation courses, healthy eating initiatives, and time-management guidance. Other approaches include resilience training, in the hope that workers can be made more resilient to burnout..."
"But all these strategies overlook the real problem, which is that many of today’s workers simply have too much on their plate. No amount of yoga is going to fix that."

This reminds me of @AlanJCard's paper.
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"Well, 87 percent of younger workers say they’re looking for learning and development opportunities that’ll allow them to develop their careers."

Lesson: companies and leaders should invest in their people.
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Perfectionist traits are becoming more common. The solution is to let them know what "good enough" looks like, so be more generous with your praise.
Ok. It ended up being a pretty good book summary. @threadreaderapp unroll please.

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More from @DrAndrewHuang

24 Nov
blinki.st/c87019b62fd6?b…
Why Does He Do That? by Lundy Bancroft is today's free Blink. This one is a bit different to the normal self-help and psychology books. This one is about abusive men.

@LBancroftquotes
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Bancroft says abuse is complicated and encompasses a wide range of behaviours, both emotional and physical.

He notes that a lot of abusive men can be "charismatic, kind and fun to be around".
blinki.st/c87019b62fd6?b…
The author here outlines a case of what he considers an emotionally abusive man. Moods could change in a flash, accused the other of being self-centred, overweight, lazy, etc.

According to Bancroft, abusive men seek power and control over their partners.
Read 16 tweets
24 Nov
blinki.st/c87019b62fd6?b…
Boss it by @CarlReader. Book published in 2020. Here are some tweets of the blinks. Might be useful for my wife would wants to be an entrepreneur.
blinki.st/c87019b62fd6?b…
More and more people are becoming freelancers or consultants. This author is encouraging us to embrace this way of working.
This blink is reminding me of the counterpoint that I heard on the @NextBigIdeaClub podcast with @profgalloway. He had some pointed things to say about capitalism, big corporations/monopolies, and China.

nextbigideaclub.com/magazine/post-…
Read 15 tweets
15 Nov
Parking this here because conversational analysis has been described as like a Eadweard Muybridge moment in helping us understand the world. artsandculture.google.com/asset/egH07ZVm…
The bit about proving horses have all four hooves off the ground in a gallop reminds me of the A-ha or gotcha moment. I think I prefer the conceptualisation as potential for illumination. Light itself is neither good nor bad but can be used for both.
@saul in the People who read people podcast by @apokerplayer mentions Harvey Sacks as one of the pioneers of conversation analysis. www2.le.ac.uk/departments/ps…
Read 6 tweets
15 Nov
blinki.st/c87019b62fd6?b…
Do what Matters Most by Rob Shallenberger (Ex-USAAF and secret service) and @byb_steve (helped create Stephen Covey Leadership Center).

Indeed, what does matter most? (I think it depends on your values.)
blinki.st/c87019b62fd6?b…
"Many end up overlooking what matters most".

I agree. Part of the reason we have a burnout epidemic is managers who don't understand that your people are your most important asset, and doctors who put the patients and career before their own well-being.
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Anecdote of cognitive overload or "task saturation" in the cockpit which almost resulted in a near-miss.

This reminds me of a finding from my lit review. When a supervisor is worried about patient safety as well as teaching, teaching takes a back seat.
Read 13 tweets
13 Nov
blinki.st/c87019b62fd6?b…
Collaborative Intelligence by Dawn Markova and @AngieMcAr, CEOs of Professional Thinking Partner.

I'm intrigued by the title.
blinki.st/c87019b62fd6?b…
Life doesn't have to be dog-eat-dog. It can be where people share ideas.

This reminds me of this morning's run where Jim was telling me about how TV developed, and like all things in engineering, there was incremental change, and shared or stolen IP.
blinki.st/c87019b62fd6?b…
"In a world where value is not just placed on things but also on ideas, collaboration has become the most important skill."

Our education has let us down by training us to be individuals rather than working in teams. Just think about all those exams...
Read 24 tweets
12 Nov
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Political Tribes by @amychua in 2018. She's the author of the Tiger Mum book, and my interest was piqued when I heard her on @GadSaad's podcast yesterday.

Let's see what she's got to say about tribalism.
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Populism, Chavez, Brexit, Trump. You've got my attention.

Chua has a theory about how it all comes together, and how failing to take into account tribalism has resulted in serious US foreign policy blunders.
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We are tribal, and it is hidden. It's about excluding and including. It's about shared bonds and shared identities.

I see this in medicine all the time. E.g. the way ICU and emergency medicine trainees are treated by anaesthesia departments.
Read 18 tweets

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