2/ It's 2021, and people are unlocking unprecedented value in communities. The kind you would never sell.
And with the additional financial and social incentives enabled by web3, the benefit of finding your tribe has never been so rewarding.
We are entering a renaissance.
3/ Creating that kind of value is one of the most difficult things you can accomplish. It is a delicate balancing act, and you are competing in a fierce attention economy.
In my opinion, it it more difficult than building any startup.
Here’s what I’ve learned. 👇
4/ Don’t silo
It can be tempting to organize people into niches. But communities thrive on exposure to new ideas. When people with diverse expertise interact, they learn, and there is exchange of value.
Some people love organizing more than engaging—don’t fall into this trap.
5/ Distribute points of failure
The beauty of communities is they are not dependent on any one individual. The more you can reward responsibility to leaders with vision, the more de-risked and diversified your community will be.
Don’t take on all the responsibility.
6/ Create memes
As themes emerge within the community, codify them with memes.
Creating symbols and iconography around insider experiences reinforces kinship. It’s also a vital form of marketing.
Don’t be too serious.
7/ Centralize engagement
Your new Discord server does not need 15 channels.
Instead, create a single hub of engagement. When the time comes, the community will let you know exactly what to build next.
8/ The Discord problem
Are you sure you even want to be on Discord? You’ll be competing for attention.
Ask whether your project is better suited for Telegram or WhatsApp, where it’s more likely that members are opening the app specifically for your community.
9/ Think like a media company
To keep members coming back, communities need fresh content.
Try sprinkling in materials that your members are already posting on Twitter. Share polls, trends, and your authentic reaction to industry news.
Keep the conversation flowing.
10/ Let it ride
There can be so much alpha shared in communities that members get FOMO. This is a true sign of a thriving community.
Highlight key topics, but don’t obsess over documenting everything. A little chaos keeps things natural.
Don’t overthink.
11/ Leverage authenticity
Communities can spring up overnight, but they’re usually led by individuals who have spent months (if not years) developing domain expertise.
Lean into your specialty, and show up with it every day. Like a magnet, you'll attract the same.
12/ Community size is a vanity metric
Fact: There are group chats with 20 people creating more value than Discords with 10k members.
If your chat looks like this, it’s not a community—it’s a multi-level marketing model.
Don’t play the numbers game.
13/ Share wins, spotlight your members
Shout out every community win from the rooftops. Share every testimonial. Show the world that every member in your community is deserving of honor, and you will form unbreakable bonds.
When your community wins, ring the f*cking bell.
14/ Never shill
Promotion is hard, and it can be tempting to resort to hype mechanics. But shilling for quick pumps will only devalue your brand.
If you have to give away ETH, whitelist spots, or tweet engagement farming hacks, you are not a community—you are a lottery.
15/ Change your mind, speak your mind
Every community begins with a vision, but as its needs come to light, it’s critical to change course. Don’t assume what people want… let them tell you.
However—don’t decentralize yourself out of leadership. Own your point of view.
16/ Put a price on it
If your community is driving exceptional value, consider charging for it.
Not every group should be gated—but I believe that community work should be rewarded.
The beauty of web3? Members can participate in that upside.
17/ Diversity
If your community doesn’t represent diversity, it represents the status quo.
The last thing we want web3 to stand for is the reinforcement of norms that have held back underrepresented people from participating.
Let people in, or get out of the way.
18/ Thx for reading. Follow me @chriscantino for more on web3 and growing community.
And if you’re interested in joining mine, check out @CPGclub!
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It took seven years, but we finally earned a $100M+ exit.
So many hard-learned lessons—hopefully sharing them here will give you an advantage.
A checklist of everything it took. 🧵
🌀 Product, Pt. 1: The Star of Your Business
☑ Root product development in customer intel + feedback
☑ Insert your brand into customer routines
☑ Substantiate claims with case studies and focus groups
☑ Research + incorporate third party data; monitor + explore trends
🌀 Product, Pt. 2
☑ Consistently test + iterate; development is never done
☑ Quality check partners like your brand depends on it
☑ Nail a pricing and loyalty strategy
☑ Expand into categories that are not just opportunistic, but construct a larger brand narrative
1/ How to turn your friends and family on to crypto, NFTs, and web3—without overwhelming them. 🧵
2/ Let’s begin with the most important principle: don’t be heavy-handed.
People are right to be skeptical of crypto. There’s been a lot of conflicting information and concerns about security. The last thing you want is to be seen as a salesperson or a zealot.
Go at their pace.
3/ Start with audio. 5,000 articles are dense and inaccessible. The written word can reinforce feelings of confusion.
Instead, send a conversation—something that makes them feel like they’re in the room. This @cdixon@naval chat is a great place to start.
-infinite royalties for artists
-ownership for communities
-24/7 marketplaces
-token-gated unlocks
That’s all well and good, but what NFTs do next is going to 🤯 your mind. 🧵
2/ Retail
Retailers from 7-11 to Gamestop will use NFTs to incentivize IRL transactions, leveraging creators to drive traffic to storefronts.
For example, Yeezy NFTs that only unlock with purchases from Gap stores, or NFTs that unlock exclusive features for Tesla vehicles.
3/ Services
NFTs will unlock access to services and hobbyist communities. Q&As and tutorials with influencer chefs, photographers, doctors, and niche enthusiastic communities will boom.
This will also extend into IRL services like transportation, hotels, and massages.
1/ What Nintendo’s history teaches us about the future of NFTs and intellectual property. 🧵
2/ Today, Nintendo is the best-selling console on the planet, with a market cap of $50B. Mario & friends are worth more than Twitter and Dogecoin.
But they got their start in 1889, selling hand-painted playing cards—an emerging category of tradeable gaming collectibles.
3/ Think of these as Nintendo’s “genesis” drop: establishing their IP with physical, collectible tokens.
Today, NFTs are in the “trading cards” phase; the difference being that ownership is recorded on the blockchain, providing increased utility and liquidity for token holders.