After a month of testing TikTok ads (with some decent success), I think our quiz ads are gonna be our main offer and funnel type there.
A few reasons why I think so, and you should test it too...
1. TikTok is definitely a TOF platform. We are using it to reach a new, younger audience who is not as familiar with us. They may not be ready to buy right away. It's essential to get their email and get them into our funnel for later.
2. TikTok customers have a lower AOV, and I assume they have a lower LTV (still too early to tell).
Guess what's a great strategy to increase AOV and LTV?
The quiz! Customers who purchase after taking the quiz spend more with us! Anything we can do to get that AOV up helps.
3. With using Triple Whales new first party pixel, we can actually measure the cost per quiz completion (or cost per email sign up), and compare that to what an email is worth to us over time. No longer do we have to use TikTok on just a 1 day window.
If it's truly a TOF source, you need to look beyond several weeks. @trytriplewhale and @KnoCommerce will really help us there.
4. We can build out really, really personalized flows based off the quiz data to maximize what an email is worth and get that ROAS up as high as possible.
5. Quizzes are fun and engaging. Might even make a different one for TikTok that is more youthful and fun, like a Buzzfeed style one to fit the platform more. Match your landers to the platform too!
Just about to launch our first ads with the quiz as the offer, and I will report back.
What questions can I answer about how we're going to test this?
I think this would be a fun test to document in my newsletter in about a month once I get some learnings.
If somebody makes it to your website and doesn't buy, there's a good chance they have objections that need to be overcome.
Most email flows and retargeting ads don't do anything to overcome these objections.
Here are 5 ads you should test in retargeting to overcome them:
1. Quiz.
We sell makeup, online only. Usually people buy makeup in a department store where they get 1 on 1 advice from an expert. Don't you think our customers would be apprehensive about this process?
Quiz retargeting ads have done amazing the last few months for us.
We take all the stress out of shopping by recommending the exact products and shades for each new customer. This increases our customer's confidence in what shades to order, which is the main objection we often hear via social and cx.
Besides the organic traffic that can come from a press hit, it's a good signal about the excitement of your offer. If no media sites want to write...
...About it, there's a good chance it's not differentiated enough for anyone on FB to care either.
Are you the 15th skincare or CBD brand to launch that month? If you are, and your product is not unique, you need to make it unique.
The best way to do this is...
...with content and storytelling. Maybe your product is not different (Casper mattresses), but your mission and the passion you have for that mission are differentiated.
A month ago our ads were really struggling. CTR was at an all time low of around 0.6% and CPC was up to nearly $4. We were still profitable, but not very happy.
Today we're at 1.35% CTR and our CPC $2.22. This has given us a 35% decrease in CPA.
Here's what we did...
1) Tested, tested, tested. But not small variations or tweaks. Big things. New offers, new landing pages, drastically different creative types.
2. The first big win came from when we launched this ad. Very different than anything we'd ran before. Thumbstop was over 40% and CTR was near 1%. But it wasn't converting so well...
No matter what you do, your Facebook CPAs are gonna be higher right now.
Instead of trying to get them down, you gotta get that AOV up.
Here are 3 ways you can do that, along with our real numbers and examples of each...
1. Editorial/ Advertorial. We're testing sending some retargeting traffic to an editorial. The results: 4% CTR, which is 400% higher than our normal, and a $132 AOV, which is a 28% increase from our baseline.
The next step for us would be to try this on prospecting and test out some different advertorials, or perhaps work with a third party publisher to create some performance editorial content to drive prospecting traffic to.
A week or so ago I tweeted that our AOV has increased from about $82 to the $104 AOV it sits at today, but I don't really know how. But after looking at the #s and reflecting, here's what I THINK helped...