✨ The Social Multiplier Effect In Product✨

"It is based on the principle that high levels of one attribute amongst one's peers can have spillover effects on an individual."

I.e., you are as good as the people you spend time with.

everything.explained.today/Social_multipl…
This applies to almost everything, sports, education, you name it.

For example:

"Each out-of-shape individual creates two additional out-of-shape individuals through their social interactions"

papers.ssrn.com/sol3/papers.cf…
Product management can be a lonely occupation, we self navigate most of the time, without feedback or coaching it can lead to false sense of righteousness.

It does not have to be this way though, today there are great communities that teach and preach product.
Twitter is a great place to get hints, find coaches, or even product pep-talk buddies (it does help sometimes). So If you are new or just starting to explore, make sure to check:

➡️ @cagan
➡️ @danolsen
➡️ @shreyas
➡️ @joulee
➡️ @johncutlefish
➡️ @lissijean
➡️ @gibsonbiddle
There are many more, but I am sure this will give you a head start.

If you like the content you read here, make sure to follow. This is just the beginning, let the social multiplication begin 📈

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More from @product_diaries

29 Dec
⚔️ Ego is a product manager's worst enemy ⚔️

Early in the #product lifecycle, collecting feedback is of great value in shaping future strategy.

More often than not, PMs talk to customers in pursuit of affirmation, or acknowledgment falling into our good ol' Confirmation Bias.
The Confirmation bias stems from ego, we hate to be proven wrong, so we intentionally try to avoid feedback that distorts our carefully self crafted image of our dear products. There is a nice name for this, it's called the "Ostrich Effect".
To counter that, we need to step on Ego. leave it at the door and charge in pursuit of the truth not our version of it, but a neutral truth, even if it's ugly and contradictory to our initial hypothesis.

Product managers are truth detectives 🕵️
Read 6 tweets
27 Dec
✨Purpose Matters✨

A short story from @angelaw's book on #Grit:

Three bricklayers are asked: “What are you doing?”
➡️ The first says, “I am laying bricks.”
➡️ The second says, “I am building a wall.”
➡️ And the third says, “I am building the house of God.”

#product #diaries
The first bricklayer has a job. The second has a career. The third has a calling.

In product, laying the bricks is the "HOW", building a wall is the "WHAT", and building a house of God is the "WHY".

Architects/Builders/Engineers want purpose, a WHY to operate with conviction.
As product managers, it's important to:

➡️ Take the time to come up with a clear, declarative ultimate concern (aka Northstar)

➡️ Communicate it clearly with all stakeholders
Read 4 tweets
27 Dec
🎯 Pyramid of Goals & The Ultimate Concern in Product 🎯

Recently I came across the Pyramid of Goals while reading @angeladuckw's book on #Grit.

It basically breaks down goals to Low-level, Mid-level,and Ultimate concern.

#product #productmanagement #diaries #goals
The idea is simple, the "Ultimate Concern (UC)" is your WHY, it doesn't change often, this is your beacon💡

The mid-level goal, is your WHAT. The anatomy of your Ultimate Concern.

The low-level is your HOW. The mechanics of the WHAT.

Visualized, it would look like this 👇 Image
While thinking about this, I was reminded of @shreyas's tweet on getting better clarity and purpose in times of uncertainty.

He explained how asking the right questions can help guide you. In this case, it was: “Will it make the boat go faster?”

Read 7 tweets
23 Oct
[Recommended Read] Coordination Headwind.

komoroske.com/slime-mold/

Here are some learnings 🧵:

#product #productmanagement #productdiaries #pmdiaries
Ruinous Empathy might seem like the right thing to do but is short sighted and cause harm in the long term. Keep the empathy, drop the "ruinous" part by communicating feedback effectively, listening to understand not to speak back, this is not about you.
Eventual convergence is enough, nothing has to be perfect, we are humans after all. Misfortunes will happen, but so will learnings and comradery.
Read 6 tweets
22 Oct
Be a level-triggered product manager.

A hack I learned working with distributed systems for a while is reacting towards a state not to every tiny little change.

#product #productdiaries #pmdiaries #productmanagement #distributedsystems
In distributed-systems, also electronics, a system has two means to responds to recurring events over time to reach a desired state:

- Edge-triggering
- Level triggering.

en.wikipedia.org/wiki/Interrupt…
With edge-triggering, the system would react to every event be it major or minor by issuing detailed instructions on how to reach a state. With level-triggering, the "how" is not really relevant, what matters is that the desired state is reached matching the conditions specified.
Read 4 tweets

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