From mentoring session today - "is it normal for PMs to work 50-60 hours a week? how can I avoid burnout?"

I mean this is obviously a tricky one and a lot of it depends ony why you're so busy, but my biggest piece of advice is.. let go of some stuff! Wait, what?

#prodmgmt

🧵
A few reasons you might be overloaded

• The company / team is understaffed
• You're being made to do stuff that isn't really your job
• You're going down rabbit holes and not giving up

All of these are solvable but they're all difficult to one degree or another
If you're understaffed and stuff needs doing, someone's got to do it right? You could argue you need more staff, or that you need less stuff. I'm always going to be in favour of less stuff because it's easier to make a big impact on fewer things than more things
So here, it's about a frank & open conversation with your leadership team about the number of initiatives you have going, the impact that you believe these initiatives will have, the amount of busywork you're doing that is low impact, and focusing on the essential
Being made to do stuff that isn't your job is a bummer. I saw a PM once being made into first line support because he knew the most about the product & the engineering team didn't want to do it. Spending 10 hours a week answering tickets is helpful, but isn't product management
If you have strong skills in a certain area (former dev for example) the teams may feel tempted to rely on you as proxy expertise if they don't feel confident or empowered enough to take on tasks that are basically their responsibility. You need to say no to this sort of thing
If you're going down rabbit holes & spending too much time on stuff, that's a personal problem and the solution is to start to work out how much of this work is actually high value and how much of it is just busywork. Try to be as ruthless as possible & avoid low value tasks
There are a couple of concrete takeaways from this

• Take some time to map out a week in the life of you & categorise the tasks
• Identify what your unique value is and prioritise that

Unique value? What is the company going to struggle with most if you walk out the door?
Whatever they will miss most is where you need to prioritise 80% of your time. Anything else is almost certainly better covered by someone else, or by hiring. Product management is a high leverage role - you need to apply that leverage to the right efforts!
These are delicate conversations & you'll have to try to affect change incrementally, but you have to protect yourself and prioritise your efforts (and we're all about prioritisation, right?)
It's also worth calling out that some companies won't listen - in which case seriously Consider Your Options ™

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More from @onejasonknight

10 Jan
From recent mentoring session, "I want to advance my #prodmgmt career and step away from individual contribution but am not sure how to do it in my current company". The eternal challenge! For me it's not (just) about job titles, but proximity to strategic decision making 🧵
If you have ambitions to be a product leader (and let's assume you know what types of thing that involves & have identified it's where you want to be) in your current company you have to ask yourself ... what's my path in this current company?
Job titles don't matter (idealistically) but job titles also really matter (in the real world). Who's in front of you? If you have a Senior PM then a Head then a VP then a CPO then, hey, there's a path but all the places are filled. You're probably in for a wait!
Read 6 tweets
7 Jan
From tonight's mentoring session, an interesting one with an education leader who is not "in product" (although thinking very much in product terms). Looking at making an impact with productising aspects of education and wondering how to apply product thinking

#prodmgmt 🧵
In this case I do my best @davidjbland impression (my mentee already had David's book!) and talking about the importance of finding out whether your idea is good, and that it's much easier to make a mistake of it's a small one
I've had situations in my product career where I've gone all in way to soon, with predictably disappointing results. The key rule of making bets; if you are off course by 1 degree, it's easy to correct sooner rather than later (by which time you're in a different State)
Read 6 tweets
28 Dec 21
It's common to see people attacking PMs for being ineffective, or tending to micromanagement, or going too far into solution mode. Obviously we don't want to excuse poor behaviour, but we also have to call out that it many companies it feels like PM vs the world 🧵

#prodmgmt
In many companies, product managers are more like project managers, with little to no real control over their product roadmap, buffeted by client / sales demands & not even able to talk to customers
We can talk all day about ineffective leadership & ineffective companies, but let's concentrate on the effects on the PMs. PMs in these companies aren't empowered to actually define the direction of the product and are primarily pushed by management to "optimise engineering"
Read 10 tweets
11 Oct 21
I had some learning budget to spend so I bought some books! I normally read on Kindle but thought I'd get a selection of classics I'd already read as well as some inspiring books I hadn't. Looking forward to diving back in, learning & relearning 🧵
Radical Candor by @kimballscott - the classic book about being a good boss by caring personally and challenging directly .. You can check out my podcast episode with Kim here oneknightinproduct.com/kim-scott
Utopia for Realists by @rcbregman - not read this before but seems like an interesting proposition! Always interesting to see how we might use tech for good
Read 21 tweets
21 Sep 21
Someone asked me about my #podcast audio editing process, so in honour of the 0% of people who said they come here for podcasting content, here's a 🧵 about my approach. I often get comments about how good the podcast sounds, so hopefully this is helpful! #podnation #podernfamily
I use @zencastr to record - this gives me separated tracks in high quality mp3 (wav would be better, maybe I'll upgrade one day). I use Audacity to edit. There have been concerns about T&C on newer Audacity editions - I'm still on 2.4.2 - it works fine
So I take my separated tracks and load them into Audacity. First job is to remove background noise, compress (make the loud bits & quiet bits closer in volume) and then loudness normalise to make sure the whole volume is the same "perceived loudness" - so go ahead and do that
Read 23 tweets
29 Aug 21
It's my podcast's birthday! 1 year ago I pressed Publish on @podbeancom for the first time. 77 episodes and 20K downloads later, phew! I've met so many great people, had so many great conversations. Thanks to all who have listened or taken part!

A few reflections 🧵
Starting a podcast was not a natural thing for me to do. I hate how I sound, and I don't think I ever fully recovered from a bout of Bell's Palsy. But I wanted to accomplish a few things and it seemed like, in true #prodmgmt fashion, I should test & learn
1. I wanted to learn from other product managers. Product management can be a lonely profession and you can get stuck in your own head sometimes. My job wasn't going wonderfully at the time (have since switched) and I wanted to connect with other product managers & leaders
Read 19 tweets

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