One of my F1s phoned me on a Friday evening wanting to talk. They sounded very sad and I asked what’s up. They said that they had done two things today for which they had been told off in a way which had really shattered their confidence. I listened to what they had done and you
could see that things could have been handled differently, but I reminded them that there is not a healthcare professional that has ever lived that has not at some point done something which was not quite right and that these moments are an opportunity for growth. This also
reminded me of three other things.
1. When @MartinBromiley told the hospital staff where his wife Elaine tragically died that he wanted those involved in her death to come back to work, because not only would they be better clinicians but would spread the lessons zfrom@it #growth
1. When @MartinBromiley told the hospital staff where his wife Elaine tragically died that he wanted those involved in her death to come back to work, because not only would they be better clinicians but would spread the lessons zfrom@it #growth
2. I remembered my F1 moment where I essentially had not responded to an important result and my then SpR @timcs1968 whilst slightly panicked by my omission covered me with forgiveness and did not destroy my confidence, but explained what I should have done #kindness
3. A quote that I feel we need to all live by: “Criticism, like rain, should be gentle enough to nourish growth, without destroying roots.” (Frank Clark). If we find colleagues who have not quite done the right thing, let us help them to grow with kindness.
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