In today's episode of "ways Amazon is attempting to scam customers," the default option for a book purchase I was attempting to make is apparently to instead rent it. Caught it in time to cancel the order.
This is increasingly a company whose best days are behind it.
This is increasingly a company whose best days are behind it.
I miss the days when the bookstore part of Amazon was focused on adding value to the customer instead of literal rent-seeking.
"Triple check that you're buying what you THINK you're buying" was never something I had to concern myself with.
"Triple check that you're buying what you THINK you're buying" was never something I had to concern myself with.
Note that the buyout price that they emailed me was significantly more than the price to purchase outright.
As a customer, how do you imagine I feel looking at this? Do you believe this earns trust? Do you think I'm likely to spend MORE with Amazon now?
As a customer, how do you imagine I feel looking at this? Do you believe this earns trust? Do you think I'm likely to spend MORE with Amazon now?
Another down quarter or so and the default option is gonna shift to what, selling me an NFT of the book?
I was pretty sure that the 17th Amazonian Leadership Principle would have had something to do with containers, but I'll allow an alternate 17th instead: "Don't fuck up the bookstore."
I *knew* this sounded familiar somehow! Glad to see this guy found a job. qz.com/1334123/forbes…
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