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Mar 3 • 6 tweets • 4 min read
How to improve decision making across your company?

Get inspired from the story of restructuring @Foursquare by Ankit Patel from finding the issues to getting everyone onboard.

codingsans.com/blog/organizat…

Hosted by @FancyKarolina, powered by @codingsans

#EngineeringManagement
Here are some key takeaways:

1. Prioritize the customer

You’d think this goes without saying, but teams and companies often fall into the mindset of adjusting the work to their own preferences over the customer’s. Always keep your customer in mind.
2. Drive decision making down

The people in the frontline are closer to the customer than executive leadership, so they can often make better decisions regarding the frontline work. Empower them to do so, minimize executive involvement and watch productivity go way up.
3. Leaders listen first

Finding the issues in an organizational decision making process is difficult. Talk to as many people in the organization as possible and listen closely. Look for themes and recurring elements to help you figure out what’s going wrong.
What do you do once you’ve listened to as many people as possible? You’ll get the answer from the full interview.

Check it out: codingsans.com/blog/organizat…
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Feb 16
Looking to put customer obsession into action? We bring you a case study from @minarets, VPE at @Mailchimp about doing just that via an engineering event.

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Here are some key takeaways:

1. Customer obsession

Amazon made this a well-known company value. The idea is simple: prioritize the customer’s needs and experience, then work your way backwards through the product and the teams, all the way to yourself.
2. Getting buy-in from leadership

Selling your initiatives internally is a key part of a leadership job. When you’re planning a customer obsession event, the first people you need to involve are your cross-functional peers. Make sure they understand the goals.
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Feb 2
How to navigate the transition of becoming a director? @mseavers from Epic Games shares his experience in our latest episode!

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Here are some takeaways:

1. High failure rate

A director's job is very different from a frontline manager. Many fail the transition, and it can take years to master the role even for those who succeed. Prepare by learning about the expectations and count on a bumpy journey.
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Jan 5
Let's start the New Year with a new episode:

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Here’s a taste of Joseph’s priority list about standardizing processes:

1. Deployment process

Make sure that your deployment is repeatable and consistent regardless of which developer is doing it. Document it first, and when it’s done, you can automate it in large parts.
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Monitoring gives your engineers metrics about the code’s performance in production. There are great tools out there that are easy to set up, and save you a lot of time and energy in the long run. Make sure to have it send your team a message when something breaks.
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Dec 1, 2021
Do virtual offsites work? Definitely.

How do you make them work? That’s tricky.

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Check out the interview: codingsans.com/blog/virtual-o…

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Here are some key takeaways:

1. You can set the same goals virtually

A virtual offsite event can fulfill the same function as its in-person counterpart. You can do team building, unpack your values, align your team or hold a game day. It works.
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Nov 4, 2021
Here’s a new the Stories spinoff episode with @joseroca, VP of Product and Engineering at @prezi about handling the dual leadership role and more.

Check out the interview: LINK

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🧵👇
1. It’s all about balanced attention

In a dual leadership role, give equal attention to both your teams. Neglecting to put out fires on one team can be just as harmful, as paying too close attention to the other, and not giving your team room to grow.
2. Give space to your teams

Giving space to your teams to do their jobs isn’t just going to help them grow, but you as well. When you’re not busy with getting involved in the frontline work, you have more capacity to focus on your leadership role, and get better at it.
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Oct 21, 2021
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Here are some takeaways about communication channels:

1. Coordinate planning

You want to start coordination as early as possible. Send a platform engineer to join the planning sessions of product teams, and see if they have requests or advise them on currently available options
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Using product managers in platform teams is an unconventional but useful idea. They can help with communication on every level, make it smoother and take some load off management - but definitely can’t replace them.
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