Thread by @eric81766

WHEN will this waitlist be made available @google
Why is there no link to it?

in the coming weeks, you'll be able to join a waitlist for a no-cost option. If you take no action by Jun 1, 2022, we'll automatically transition you to the recommended Google Workspace subscription.

It's not just me

support.google.com/a/thread/14809…

A "product expert" claims that you should fill out a survey and "then google will contact you in few months"...

I did for both my domains involved in this mess.

@google didn't contact me except to say I need to sign up for a paid account by June 1.

support.google.com/a/thread/15430…

Apr 7, 2022

This is crazy. We get sent communications to join a waitlist that is not even able to be joined.. is this kindergarten?

Apr 8, 2022

Absolutely ridiculous, send a communication to join the so called waiting list when there is no option to do it and Google expects to users to use their paid service.

from
support.google.com/a/thread/15884…

This goes on and on ...

We always told people "Google is your friend". Not so sure anymore. The only information about joining the waiting list is how to switch to the paid service.

Dear @google

You are abusing some of your longest term users who have helped you build this brand. Helped you build your billions in earnings.

support.google.com/a/thread/15884…

Is this a scam? You don't provide a means to join the waiting list and then say "Oh sorry you weren't on the waiting list".

Its a shameless cash grab
support.google.com/a/thread/15884…

support.google.com/a/thread/15884…

this sounded hopeful back in the beginning of April...

So I guess we'll just need to keep checking back at the Google Admin console every few weeks and try to avoid forgetting to do it before 1st June...
support.google.com/a/thread/15884…

The snarky answer is "google for it"...

Perhaps I'm blind, but where am I supposed to find the no-cost waiting list?
support.google.com/a/thread/15884…

I think @google is going with "you will own nothing and be happy"...

How Google think that a family that has up to 10 email accounts/users can afford £552 per year to host their email accounts is beyond me.

support.google.com/a/thread/15884…

@Google Seems like they really want us to 'accidentally' flow into Google Workspaces because the 'opt out' option is "on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying ‘Beware of the Leopard"

support.google.com/a/thread/15884…

But as a single user with very basic needs I dont have any use for ”the complete google business package”, loaded with a million features. I just want my domain as email and a place to store some files.

support.google.com/a/thread/15884…

#blackmail ... #google style:

if you want to keep your email address that you've had for 20+ years, give us money or we turn it off in June?

support.google.com/a/thread/15884…

I understand that this switch will generate some million bucks a year, but at Google's scale it's like nothing.

This and the negative feedback in social media.

support.google.com/a/thread/15884…

Where's your "Don't be evil" now @google ?

now the only way to even contact them is to upgrade to a cost plan

support.google.com/a/thread/15884…

All I want is to keep my single gmail with my own vanity domain address which I've had at Google for 15+ years now.

support.google.com/a/thread/15884…

This is how they get you:
I do not understand what form you all keep referring to, or what waitlist. I have logged into my admin console and there is no form that I can find.

&

Every "Diamond Product Expert" is a shill

support.google.com/a/thread/15884…

And this is where @google 's power of censorship comes in. Just #google anything bad into the cornfield...

support.google.com/a/thread/15884…

hmm... the form posted by the shill doesn't work...

support.google.com/a/thread/15884…

I tried to archive the support thread here
archive.ph/47scL

But google has a clever system that requires a human to keep clicking to see more of the negative comments, so the archive copy is missing a lot.

This is blackmail, Google!

My family is not a business! When we signed up we were told by you, Google, that this was a free service! My family can't afford to pay $720 per year, but you give us no other choice, because if we don't we will lose all our e-mail history,...

Does Google (or Alphabet) really desperately needs a couple more bucks from families and small business owners?

I mean, if it does needs more money just put a damn ad on the side of gmail, that works, doesn it?

#google #alphabet

support.google.com/a/thread/15884…

Congratulations to Google for managing to "Not be Evil" and to effectively blackmail their most loyal users

Imagine doing something this shady during a global pandemic where EVERYONE relies so much on their email accounts. This company should be ashamed.

support.google.com/a/thread/15884…

Just like everyone one here - I purchased a domain from Google back in 2008 for my family.

Losing email access (not needing all the other apps - docs / sheets / forms etc as have a Microsoft 365 subscription) will totally destroy us.

support.google.com/a/thread/15884…

The best thing about this whole "support thread" is that the only positive comments about google come from "Diamond Product Experts" who don't even work for google but are just hoping they'll be rewarded for their efforts to serve their master.

This is a joke, except you missed executing it on April 1. Tone deaf, complete misunderstanding of who your customers are, being mostly families and individuals - not small companies. Meanwhile I see actual traders using free gmail addresses all over the place.

Seriously - £4 a month just because I have a custom domain for my family. I'm happy to pay a little compared to free gmail address - but 4 users - over £200 a year
Come on Google - don't be evil
support.google.com/a/thread/15884…

So many things get tied to a google account that one gets locked in and forced to pay or they lose it all:

Many of us use the Google authentication (Oauth) tied to these accounts for our other services.

support.google.com/a/thread/15884…

I also have been using Gsuite Free for family email with a vanity domain and 6 users since 2006.

Please provide an option to use gmail with a vanity domain without all of this hassle.

We can use gmail for free.

Why can't we use gmail with a vanity domain for free?

Does anyone have an archive of this free forever?
I sorta recall it said that too. Otherwise I would have stuck with Eudora.

Google said "free forever" when they originally created this free plan for those who helped them through their beta phase. Forever should mean forever!!!

I'm getting exhausted and this is just ONE of the support threads on this topic.

If I decide it's not worth paying for - what happens to all of my accounts created on a zillion other websites via "login with google" at my email address? Do I just LOSE these accounts?

A lot of frustration and anger here. I don't remember the contract or terms of service from all those years ago so I don't know if I'm owed anything for my loyalty and free beta testing.

@google owes its beta testers! That's a funny twist.

support.google.com/a/thread/15884…

@Google I never anticipated that it would come about in this way and we'd effectively be forced to pay a ransom to not have our accounts suspended if we didn't join some currently non-existent waiting list.

support.google.com/a/thread/15884…

@Google Google's ZERO customer service model.
F-ck users!

I have no idea how all of this works and no patience to figure it out. Is it possible to speak with an actual human being who can explain what is happening and which option is best for me? Thank you. :)

support.google.com/a/thread/15884…

I've asked, but none of the Google employees I've asked have had an answer.

support.google.com/a/thread/15884…

Google had informed that Google Legacy emails will remain free for life.

If Google would have made it amply clear that they will close down the legacy version, we would not have grown so dependent on it. This is very bad on the part of Google to abandon their early patrons.

Google doesn't give an F and the only "google" replies are from volunteer "product expert" shills.

Google - please go back to the drawing board and look at who is really using the old free legacy services and how to approach and keep us.. Please open a dialogue at least.

On April 21, the shills are still saying "The new waiting list is not yet available. The link for no cost waiting list will be available in Admin console in coming weeks. Try to check back in next 2-3 weeks."
support.google.com/a/thread/15884…

Complaining to a shill gets you nowhere.

But it is pretty clever of @google to have volunteers handle all their "customer service" so that they can get on with the real business of ignoring customers.

support.google.com/a/thread/15884…

@Google Note from the future: In a few weeks, you still won't know!

I still dont know if this wait list will arrive before June 1 and what it will offer.

Shill "Diamond Product Expert" says "it could come available Next Week when May Starts"

Nope, dummy shill. It did not come available.

support.google.com/a/thread/15884…

It's May and there is still no link

The "no-cost" option is a no go for me and I suspect thousands of others.

Google now knows they need no-one. They rule the world. Dictatorial tendencies are inevitable.

I guess the next step will be to charge for @gmail.com accounts as well!
support.google.com/a/thread/15884…

@gmail Is Google waiting out the clock and will enable the list on May 31, 2022 just so that they can say they offered it?

Maybe if there is some bad press about this then Google might finally take notice and do something.
support.google.com/a/thread/15884…

@gmail the most likely action by Google is to say "Sucka". If that is how this plays out, I will tell ALL that Google cannot be trusted and it's best to choose your Google products very carefully.
support.google.com/a/thread/15884…

@gmail The next day I came in....still on hold! ha! After 24 hours of holding to talk to a live person at their corporate headquarters the automated voice said "I'm having trouble reaching a person right now to answer your call, please try again later". wow.
support.google.com/a/thread/15884…

@gmail This is idiotic - years ago I set my family, and my elderly parents up with google domain-driven free "Suite" accounts for the sole purpose of ensuring that they would never again have to lose their e-mail when changing providers.
support.google.com/a/thread/15884…

@gmail If anyone here is a lawyer and willing to file a class action lawsuit, I'm up for setting up a gofundme and donating to help finance the lawsuit. Better to spend my money this way that having to cough up $6 per user per month for the rest of my life.
support.google.com/a/thread/15884…

@gmail here we are, weeks later, and still no update. no info about the waitlist in my console. mostly just figuring I'm stuck/screwed.

this is awful. :(

I'm going to be held hostage because my email address was used for OAuth login to so many sites.

support.google.com/a/thread/15884…

@gmail You didn't miss anything. #GoogleLied

already in May and i still don't see any waiting list option on the admin console, or did i missed something ?
support.google.com/a/thread/15884…

@gmail Absolutely deplorable for Google to nickel and dime legacy users (beta testers) that are now basically being held hostage with their domain emails.

They need to fix this. I've been using my domain address with Google since March 2010 and have used it in all my secure logins!

@gmail We can't contact Google Workspace support unless we upgrade....But if we upgrade, we can't go back to legacy/free and we will then be charged for at least the basic business plan.

WTF? @google
support.google.com/a/thread/15884…

@gmail @Google we have been using the free Google Apps for Your Domain for our family email addresses since 2007. At the time Google literally encouraged families to sign up for this purpose.

"Don't be evil" ? ? ? ? ?
support.google.com/a/thread/15884…

@gmail @Google Google has been very disrespectful in this, taking their longest serving users and pioneers of this service for a ride instead of having some integrity and honouring "free for life" as advertised.

This is not the first time Google has done something like this

There always has to be the one straw that broke the camel's back. Maybe this is it.

"Google needs to be broken up."
support.google.com/a/thread/15884…

It is 7th May and the no cost option is still not live. By 1st June they will automatically transition me to paid subscription.

When will we get the no cost option? One day before 1st June? Is that even legal?
support.google.com/a/thread/15884…

the communication from google is not very good at all, first "forever free" is free no more, now we are kept in uncertainty how to proceed. For e-mail, paying $264 yearly for 3 family mailboxes is just too expensive and not an option. Also the lack of some "reasonable way out"...

Google's new motto: Don't be evil unless it's so evil that the users can't even believe it.

I have been looking for this bloody list for weeks and there is nothing to be found 🤨 it looks like a dark UX pattern to make us choose a paid option…
support.google.com/a/thread/15884…

Great way to treat your customers @google

I'm checking every day my Google Admin Console and still no link available to enter in this waiting list for "no cost" option. I'm very afraid... :(

support.google.com/a/thread/15884…

@Google We have 12 of May, and still no Waiting List. OK, got it Google. You wanted to pi*& off your users.
Only 2 weeks left and nothing happend. I am sure its on purpose from the Google side.
support.google.com/a/thread/15884…

@Google few weeks?

Currently, we are still working on the option and the list. Unfortunately, we have no specific date for the launch, but I can tell you the form has not been launched live just yet, but we expect to have it showing in the Admin Console in the next few weeks.