Shruti Bhargava Profile picture
May 19 6 tweets 3 min read
How much do purpose, customers and people remain a anchor in your organisations - no matter what challenges are thrown at them ? #ukhousing #localgov #NHS
Do targets become your sole focus at all costs ? Or do you think about the consequences for your customers and involve them in your decisions ?
Do you understand that your customers are individuals, and that if not addressing their issues means you still hit your targets, the consequences of you ignoring them could be absolutely devastating for them ?
#PeopleAreNotNumbersOrTargets
#ukhousing #localgov #nhs
If you expect your people to work as though they’re part of a factory with a sole focus on targets, what does it do to them - their motivations, belief in your mission, their passion, how they work with customers, their ability to think for themselves, problem-solve, innovate..?
What does it do to their souls ?
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More from @shrutinha

May 4, 2021
I posted this thread long before the publication of the #SewellReport. Having read it, it’s clear that disproportionate focus on ‘+ve stories’ at the expense of playing down the widespread impact of structural racism was a key objective of the Commission.
The more ‘political’ statements in the report, are clearly crafted to suit a particular ideology and are a weak attempt to steer discourse away from the realities of racism. Yet so much of this is shoddy - (I wonder who proof read it before publication?)
I’m seeing unqualified statements (making sweeping generalisations), confused statements (understanding of racism, structures, systems, experiences), dodgy analysis. E.g. in a section titled ‘Perceptions & Realities’, the report says:
Read 9 tweets
Apr 5, 2021
I’ve experienced racism my whole life, but was in denial about how it impacted me professionally, until I was subjected to the most shameless blatant action. + didn’t fully understand structural racism, until I led a major review uncovering it. I wonder about the #commissioners?
I’m not denying the existing of enablers, ideologues, those seeking acceptance, & my general dismay at the #SewellReport, but think perhaps the spectrum of thinking extends to commissioners who are denial, struggling with their own understanding.
I always understood the manifestation of racism in systems, structures, impact of history (I was talking about all this at school when I was a teen), but in my mind I may have equated my own experiences to the actions of individuals, & the other stuff not happening to me as much.
Read 7 tweets
Apr 2, 2021
A basic lesson in logic, for those that need it (1):
‘My experience of racism in the 70s and 80s is different to today’
DOES NOT imply
1. Other people’s experience is different
2. Other people’s experience is better

Different does not mean better. #SewellReport. #rishisunak
(2) ‘My experience as an adult is different to what I experienced as a child’
DOES NOT imply
1. Children today do not have the same / worse experience
2. Racism has got ‘better’

Adults are not the same as children. They have different experiences. #SewellReport. #rishisunak
(3)
A: ‘I/ they are BAME. I/ they have done really well.’
B: ‘Therefore there is no institutional racism’

NO! B is NOT a logical conclusion of A

Structural & systemic manifestations of racism are not the same as random examples of ‘success’.

Analyse the data.

#SewellReport
Read 4 tweets
Mar 12, 2021
I’ve heard white men who are strong allies in the fight against racism, believe they are doing the right thing in not standing for leadership positions, to make way for people of colour.
Maybe they are, or maybe not..
I would like to encourage them to think differently...
If its a position that will almost certainly be filled by a white man (look at the ad, pack, team diversity, recruitment approach), far better for it to be you, if you are going to champion equalities, dismantle structural & cultural barriers, open the gates to greater diversity.
Perhaps by you stepping into that role, we can accelerate change? Perhaps if you don’t, we’ll still be having the same conversation about lack of diversity next year, next decade...
Read 8 tweets
Mar 10, 2021
I’ve been thinking a bit about the Meghan and Kate relationship, how they were treated differently, and reflecting on my own past experiences. This thread is really a message for white women who are close to women of colour... 1/
You may be my best friend at work, we may confide in each other, and I may draw your attention to how I’m being treated differently. But I need you to do more than just empathise. I need you to do more than just leave it up to me. 2/
I need to have your active support, not do whatever’s easiest for you. I need to feel that I’m not just dealing with this on my own. I need you to challenge what’s happening. 3/
Read 7 tweets
Dec 4, 2019
Which policy areas require long term investment, planning, infrastructure, expert understanding and should therefore be largely ring fenced away from politicians, politics and short term policies, and perhaps be governed by independent specialist bodies with greater powers ?
Is there a way to limit political populist input into these areas? Perhaps to strictly limit politicians to budget priorities rather deciding on the “how” decisions (constant chopping, changing, inefficiencies, wastage, morale destroying, dismantling of good practices & systems)
Reconsidering these aspects are as much a part of our broken political system. A failure to think long term, focus on retaining short term power, needing to be voted in by an electorate that can be swayed by populist choices, unrealistic, undeliverable (& ineffective) policies.
Read 5 tweets

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