Thread by @DrEricDing

✊🏼BOYCOTT CIGNA—“Over a period of 2 months last year, Cigna doctors denied over 300,000 requests for payments… spending an average of 1.2 seconds on each case”—@Cigna saves millions by rejecting claims without ever reading them. Disgusting. #boycottCigna
propublica.org/article/cigna-…

2) Health insurance profits, 2022:

United Health: $20,600,000,000
Cigna: $6,700,000,000
Anthem: $6,000,000,000
CVS Health: $4,200,000,000
Humana: $2,800,000,000
Centene: $1,200,000,000

Revenues have increased ⬆️ 300% since 2012.

Thanks to @AjKavanaugh

3) The company has built a system that allows its doctors to instantly reject a claim on medical grounds without opening the patient file, leaving people with unexpected bills, according to corporate documents and interviews with former Cigna officials.

4) But the Cigna review system that blocked van Terheyden’s claim bypasses (required) steps. Medical directors do not see any patient records or put their medical judgment to use, said former company employees familiar with the system. Instead, a computer does the work. A Cigna… twitter.com/i/web/status/1…

5) Insurance experts questioned Cigna’s review system.
Patients expect insurers to treat them fairly and meaningfully review each claim, said Dave Jones, California’s former insurance commissioner. Under California regulations, insurers must consider patient claims using a… twitter.com/i/web/status/1…

6) Within Cigna, some executives questioned whether rendering such speedy denials satisfied the law, according to one former executive who spoke on condition of anonymity because he still works with insurers.
“We thought it might fall into a legal gray zone,” said the former… twitter.com/i/web/status/1…